Process Improvement Specialist

1 week ago


Jakarta, Jakarta, Indonesia Bank OCBC Full time 6,000,000 - 7,000,000 per year
Description

Tugas & Tanggung Jawab :

  1. Melakukan analisa menyeluruh terhadap proses services saat ini untuk mengidentifikasi inefficiency dan area yang perlu ditingkatkan. 
  2. Melakukan pemetaan proses dan analisis lainnya untuk memvisualisasikan alur kerja dan hambatan yang ditemukan.
  3. Mengembangkan dan menerapkan strategi untuk mengoptimalkan proses dan meningkatkan kualitas layanan.
  4. Berkolaborasi dengan pemangku kepentingan untuk memahami kebutuhan dan prioritas peningkatan proses.
  5. Mendorong continuous process improvement dan innovative thinking terkait kualitas layanan di Retail Banking Group. 

Kualifikasi

  • Pendidikan minimal S1 dari berbagai disiplin ilmu.
  • Memiliki pengalaman dalam process improvement di perbankan.
  • Memiliki kemampuan analytics, problem solving, dan project management.
  • Memiliki pemahaman tentang metodologi process improvement seperti Lean, Six Sigma, atau Kaizen

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