Business Excellence Analyst/Business Process Improvement

2 weeks ago

Jakarta, Jakarta, Indonesia PT. Rupa Aestetika Teknologi Aktual (RATA) Full time 10,000,000 - 20,000,000 per year

Job Requirement:

  • Bachelor's Degree in all major
  • Experienced in defining and optimizing end-to-end business processes.
  • Experienced in supporting business or service process mapping / improvement projects
  • Exposure to customer experience or service excellence topics is a plus
  • Comfortable working with data - able to process, clean, and visualize information
  • Proficient in Google Sheets / Excel (pivot, formulas), and familiar with data
  • Placement: Jakarta and Hybrid working

Job Descriptions:

  • Conduct deep-dive analyses of business performance and identify root causes of issues impacting growth or efficiency.
  • Support business performance optimization initiatives through KPI tracking and cross-functional analysis.
  • Utilize data analysis and visualization tools to provide actionable insights for management and cross-team decision-making.
  • Collaborate with cross-functional teams to identify and implement data-driven solutions to business and service challenges.

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