Technical Service Engineer

1 week ago


Jakarta Metropolitan Area, Indonesia Lamipak Full time 10,000,000 - 200,000,000 per year

Role and Responsibilities :

  • Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environment
  • Provide site service for customers as required including analyzing, troubleshooting and problem solving
  • Reduce customers 'operational cost, ensure a high level of customer satisfaction by providing high quality services
  • Establish and maintain a continuous positive relationship with customers including support and follow-up on customers 'concerns and problems
  • Execute and complete all relevant reports in an accurate and timely manner
  • Understand the importance of product quality and ensure a safe working environment
  • Other tasks assigned by Supervisor

Requirements :

  • Comprehensive knowledge on filling machines, 5-8 years hands-on experience with filling machines
  • Experience providing training for customers
  • Good understanding of Lamipak products application on filling machines
  • Use of mechanical tools and measurement instruments
  • Interpretation of electrical, mechanical and pneumatic drawings and diagrams
  • Good English communication skills
  • Willing to work with remote arrangement


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