Technical Service Engineer
1 week ago
Role and Responsibilities :
- Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environment
- Provide site service for customers as required including analyzing, troubleshooting and problem solving
- Reduce customers 'operational cost, ensure a high level of customer satisfaction by providing high quality services
- Establish and maintain a continuous positive relationship with customers including support and follow-up on customers 'concerns and problems
- Execute and complete all relevant reports in an accurate and timely manner
- Understand the importance of product quality and ensure a safe working environment
- Other tasks assigned by Supervisor
Requirements :
- Comprehensive knowledge on filling machines, 5-8 years hands-on experience with filling machines
- Experience providing training for customers
- Good understanding of Lamipak products application on filling machines
- Use of mechanical tools and measurement instruments
- Interpretation of electrical, mechanical and pneumatic drawings and diagrams
- Good English communication skills
- Willing to work with remote arrangement
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