Trevo Id

2 weeks ago


Jakarta, Indonesia SOCAR Mobility Malaysia Full time

Are you a talented and excellent problem solver who would like to join us in Jakarta, Indonesia? Someone with a startup mentality, who is capable of integrating into a multicultural team?

**Which journey will you join?**

You will join TREVO, SOCAR's newest evolutionary addition to the car-sharing ecosystem - a peer-to-peer marketplace TREVO aims to change not just the way people in South East Asia move around, but also to help, assist, educate, and change the way people live in the perspectives of financial management by strengthening the sharing economy in the car-sharing space. While you are changing the lives of millions, you will be changing yours too. Want to be in the front seat of this wild, yet exciting journey?

**Get your hands on these exciting projects**
- Serve as the first point of contact for employee exploring technical assistance over the laptop or other technical equipment
- Complete remote troubleshooting through diagnostic techniques and pertinent questions
- Discover the best solution based on the issue and details provided by employees
- Walk the customer through the problem-solving process
- Direct unsolved issues to the next level of support personnel
- Provide detailed information on IT products or service
- Identify and suggest possible improvements to procedures

First and foremost ask yourself: _Are you customer-obsessed?_ This is TREVO's prime value that navigate our mission forward. If your heart and mind shout “YES, I am”, you have just identified a fundamental match between you and your future TREVO team.
- Tech savvy with working knowledge of office automation products, databases, and remote control
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and solve basic technical issues
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science or relevant field

**What will we offer you?**
- Be part of the fastest-growing car-sharing company in the world
- Opportunity to generate new ideas and make a measurable impact on company metrics
- Opportunity to be the one of the first gatekeepers to manage our risk
- Work with incredibly ambitious people with great executable ideas

**What will your roadmap to join TREVO look like?**
- 1 session - Talent Acquisition Team (Virtual)
- 1 session - Hiring Manager (Virtual)


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