Customer Lifecycle
6 days ago
Collaborate with related departments to build the campaign/journey within the CRM platform
- Manage & execute cross-brand & tactical campaigns of the brands
- Manage customer lifecycle journey, including (but not limited to) Time International campaigns, events & activities
- Coordinate with brands on making the relevant datasets available for campaign building
- Monitor and track campaign performance and effectiveness in accordance with the aligned measures to further refine action plans
Requirements:
- Bachelor's degree in any major.
- Have an experience in the same role for 2 years.
- Good communication and customer focus.
- Tech savvy and familiar with CRM platform.
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Customer Lifecycle Manager
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Customer Support Consultant
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