Customer Experience Department Head

Lead and supervise all teams dedicated to providing frontline customer support to customers - Maintain daily customer support operations, ensuring workflow efficiency and effectiveness, adherence to Amartha policies and regulatory guidelines, and high-quality customer experiences - Develop a strategic vision and plan for how we expand and deepen our service...

Support Jakarta, Indonesia Hello, everyone! PT Valbury Asia Futures part of Valbury Asia Group is a financial services company based in Jakarta and established in 1999 #hiring **Head of CX/CS** position. Job Description: - Lead the Customer Services team within the division and continually improve the customer service experience in the division - Market &...

Job Information - Position Name : - Logistics Department Head- Work Location : - Kalimantan Utara- Employment Status : - Permanent- Minimum Year of Experience : - 8 Year(s)- Closing Date : - 31 October 2024Job Responsibilities Job Requirements - Minimum Bachelor Degree (S1) graduate majoring in Engineering, Logistics, Supply Chain Management, Business...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. LI-Hybrid **Job Purpose**: To provide excellent customer service and to promote this idea...

Job Information - Position Name : - Ga Department Head- Work Location : - DKI Jakarta- Employment Status : - Permanent- Minimum Year of Experience : - 15 Year(s)- Closing Date : - 30 November 2024Job Responsibilities Managing the availability and seamless fulfillment of goods, facilities, infrastructure, and services to ensure timely delivery, while...

**Key Responsibilities**: - Responsible to monitor, analyze and report Marketplace customer experience Hygiene component (live chat, order deliveries, order cancellations, reviews & discussion, and banner) - Responsible to monitor and analyze all Kanmo Official Store health & performance - To assist Marketplace Customer Experience Associate Manager in order...

Job Requirements:Bachelor Degree or Master Degree in any fieldSolid Experience in Planning and Implementing Service Blueprint in Service Industry such as Hospital, Hotel, and Tourism.Proficiency in English and Mandarin language (plus point)Knowledge and Skills Required: Customer Service, Customer Satisfaction Index, and Good communication and diplomacyJob...

Deputy Head of Department - Computer ScienceApply locations Jakarta BINUS Syahdan Campus Higher Edu time type Full time posted on Posted Yesterday job requisition id JR2025025926Faculty Member Activities:Perform Teaching Activities:Disseminate and impart basic or applied knowledge to studentsAssist students with learning processesAssess student's...

Job Title: Deputy Head of DepartmentBINUS Group invites applications for the position of Deputy Head of Department. We are seeking a highly motivated and accomplished professional who can lead and manage departmental operations effectively.The successful candidate will be responsible for overseeing various aspects of departmental management, including...

Amar Bank is seeking a seasoned professional to lead customer experience operations and drive strategic initiatives. As the Retail Operations Function Head, you will be responsible for building high-performing teams and designing scalable operations processes that deliver exceptional customer experiences.About the JobThis role requires expertise in team...

Head of IT Infrastructure Department - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan...

Department Head of Growth - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta...

Job DescriptionWe are seeking a dedicated professional to fill the role of Head of Underwriting at Manulife. In this position, you will be responsible for leading the Underwriting Department, ensuring that all tasks are completed efficiently, and maintaining excellent relationships with internal stakeholders.About the Role:Lead the Underwriting...

Lead for lending dan microfinance team Lead business analyst for implementation in core banking project for lending area Coordinate with PM and client for end to end project Manage multi project for lending area Manage and increase skillset of team Support solution sales to get new project Monitor Department performance and activity Coach and give...

Deputy Head of Department Job SummaryBINUS Group is seeking an experienced and accomplished professional to fill the role of Deputy Head of Department. The ideal candidate will possess a strong academic background, excellent leadership skills, and the ability to effectively manage departmental operations.The successful candidate will be responsible for...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Deputy Head of Department Job DescriptionBINUS Group seeks an experienced and accomplished professional to fill the role of Deputy Head of Department. The ideal candidate will possess a strong academic background, excellent leadership skills, and the ability to effectively manage departmental operations.The successful candidate will be responsible for...

Primarily responsible in handling customer inquiries, requests, feedback and complaints and escalate them to appropriate department to complete the inquiry. - Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe. - Maintain the daily targeted numbers of resolved inquiry status within comitted SLA /...

Primarily responsible in handling customer inquiries, requests, feedback and complaints and escalate them to appropriate department to complete the inquiry. - Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe. - Maintain the daily targeted numbers of resolved inquiry status within comitted SLA /...

**LOWONGAN **KERJA**: Kami adalah perusahaan dinamis yang mengedepankan kekeluargaan. Kami memberi kesempatan yang sama untuk seluruh warga Indonesia yang memenuhi standar kualifikasi untuk dapat bergabung di perusahaan ini **NATIONAL MAINTENANCE DEPARTMENT HEAD**: Supply Chain | Head Office Jakarta Deskripsi Pekerjaan dan Kualifikasi klik Kirim CV klik...