Electronics Key Account Manager

2 weeks ago


Jakarta, Indonesia DB Schenker Full time

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
- Drive and implement Indonesia assigned vertical market business plan including a detailed customer engagement model for the assigned accounts in alignment with global and regional stakeholders.
- Draw & create the sector development to industrial industry and the sub segments of electronics: telecommunication, cloud computing, consumer electronics and etc.
- Lead business penetration strategies for defined large-scale accounts in Indonesia and drive efforts to improve commercial and operational engagement.
- Identify the gaps in capabilities and put together suggestions to the management to build up such capabilities.
- Act as the contact point for assigned customers and as an escalation window for the customer and internal stakeholders related to assigned accounts business development in Indonesia.
- Establish accountabilities, business implementation, KPI and processes to ensure meeting customer and company goals.
- Implement and conduct regular communications/business review meetings with customers on a monthly and quarterly basis.
- Minimum 10 years of solid experience within the logistics industry, preferably in Key Account Management.
- Knowledge and understanding of logistics operations across multiple modes, i.e. Airfreight, Ocean Freight, Warehousing & Land Transportation.
- Experience in an international environment is a plus.
- Excellent customer service, presentation skills, communication skills, and interpersonal skills.
- Strong analytical, problem solving & strategic management skills to establish overall strategy and direction.
- Ability to work independently, handle/manage conflicts with internal and external parties and solve problems efficiently.



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