Head of Vca, Indonesia

2 weeks ago

Jakarta, Indonesia Visa Full time

Company Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar and Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in Indonesia. The team is involved in a comprehensive range of consulting services and solutions to our clients, that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to use a fact-based, data-driven solutions to solve for business problems that deliver value and enable Indonesia clients to win more business, you should apply.

**What a Head of VCA does at Visa**:
As Head of VCA for Indonesia, you will be leading Visa Consulting and Analytics engagements for Indonesia. In this role, you are expected to:

- Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, and Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in the area of customer life cycle management, new product development and launches
- Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams
- Lead and drive client conversations, business development, including executive meetings to secure strategic projects
- Develop propositions by closely working with Account Executives, promoting the solutions with external clients and, executing and delivering the consulting engagement to clients
- Enable growth and improve profitability across our clients’ payment business through portfolio management and segment expansion
- Own and deliver consulting revenue targets using Visa Consulting and Analytics service lines and practice areas, and actively manage value in kind in our client deals

This role has dual reporting to the geographic Head of VCA for IPVMC (Indonesia, Philippines, Myanmar, Vietnam and Cambodia) cluster and the Country Manager of Indonesia.

**Why this is important to Visa**

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having the Consulting Director in-market in Vietnam. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

**Qualifications**:
What you will need:

- Minimum 12 to 15 years of experience in consulting, corporate strategy, or business management
- Deep experience in retail banking, card issuing or consulting to retail banks
- Understanding of card issuers’ P&L and cardholder life cycle
- Understanding of P&L of other players in the payment ecosystem, particularly acquirers and sellers
- In-market experience and/or knowledge of local language and culture as well as regulation and industry trends
- Knowledge of emerging trends in the local payment landscape including Fintech
- Demonstrated ability to manage complex projects with excellent project management skills
- Superior analytical and problem-solving skills, logical thinker with demonstrated intellectual and analytical rigor
- Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style; able to work effectively in a matrixed organization
- Storyboarding and data storytelling including strong Excel and Power

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