IT Field Operations Trainer

2 weeks ago

Jakarta, Indonesia Microsoft Full time

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as an IT Field Operations Trainer.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As an IT Field Operations Trainer, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action

**Responsibilities**:
As an IT Learning & Development Trainer, your responsibilities include:
Learning Preparation
- Deliver training specific to each individual learner’s objectives.
- Translate technical training information and content into digestible language and terminology.
- Structure training with adult learning principles and best practices in mind.
- Align learning preparation with relevant metrics for measuring success (e.g., cloud consumption, survey feedback).
- Study, build, and lead a portfolio of fundamentals, role-based classes, or learning offerings. learning experiences, including new learning developments, adjustments to previous content, and future improvements with the technology or processes.
- Generate revisions to training in partnership with relevant stakeholders.
- Build awareness of the latest features, technologies, and processes and incorporate those into current learning experiences to ensure quality learning environment and delivery.

Learning Delivery
- Deliver single to multi-day training or other learning experiences in-person or virtually with mínimal supervision.
- Focus on training courses that are typically limited to a single topic area or specialization.
- Leverage a variety of delivery methods, including presentations, discussions, labs, and simulations, to deliver training.
- Use digitally enhanced instructor-led capabilities to effectively deliver technology-based learning experiences.
- Engage with learners to ensure content and concepts are understood and aligned with learner goals.
- Create a friendly, supportive environment and encourage learners to ask questions.
- Monitor the progress of learners to appropriately reinforce important learning.
Participate in hands-on lab activities to further build upon learning.

Collaboration and Engagement
- Provide course content feedback to broader Learning team using appropriate internal team channels as necessary.
- Connect operation needs with learning programs and ensure compliance with necessary training.

Other
- Embody our Microsoft One culture and values.

**Qualifications**:
Required Qualifications:

- 1+ year(s) training, education, information technology (IT), datacenter related work or technology related work or internship experience.
- OR equivalent experience.

Preferred Qualifications:

- Bachelor's Degree in Computer Science, Information Technologies, System Engineering, Information Systems, or a related field AND 2+ years training, education, information technology (IT), cloud systems, datacenter environments, server environments, networking, cloud, or computer technologies experience
- OR equivalent experience.
- CompTIA Certifications (e.g., Certified Technical Trainer+ [CTT+], Security+, Server+, Network+), Cisco Certified Network Associate (CCNA), Certified Datacenter Professional (CDCP), or equivalent.
- Azure Certifications (e.g., Advanced Role Based, Fundamentals), Microsoft 365 Certifications, or equivalent.
- Microsoft Certified Trainer (MCT) Certification
- Industry framework certification ITIL, Prince, Lean Six Sigma

Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

COICareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Sales Trainer

    1 week ago

    Jakarta, Indonesia PT Erajaya Swasembada Tbk Full time

    Make observations and reports regarding the implementation of sales procedures carried out by the SA - Carry out the process of evaluation and coaching to SA as needed - Collaborate with trainers and product specialists in identifying employee development needs and their implementation - Provide evaluation and improvement of store management SOPs - Carry out...

  • Shift Trainer

    2 weeks ago

    Jakarta, Indonesia Micron Semiconductor Asia Operations Pte. Ltd Full time

    **Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...

  • Field Trainer Gadget

    2 weeks ago

    Jakarta, Indonesia PT Elabram Systems Full time

    Facilitate training sessions on product knowledge and soft skills for clients and stakeholders - Actively participate and provide support for new product launching related events - Able to drive training initiatives and projects assigned - Able to quickly learn new technology, practices, adjust based off market needs, and drive new and updated programs -...

  • IT Trainer

    1 week ago

    Jakarta, Indonesia Activate Asia Group Full time

    LOWONGAN KERJA IT Trainer Kualifikasi Preferably 3 years experience as Trainer Excellent public speaking and communication skill Have experiences creating training material development, learning tools, and learning material for training Great Problem Solver in IT field (Operating system & Microsoft Office) Managing and create a good relationship with...

  • Trainer Operator

    2 weeks ago

    Jakarta, Indonesia PT Sarana Sukses Sejahtera Full time

    Trainer Operator - Laki Laki, Usia mínimal 21 Tahun - Kualifikasi pendidikan sesuai dengan posisi yang dilamar. - Pengalaman kerja di bidang terkait akan menjadi nilai tambah. - Kemampuan komunikasi yang baik. - Bersedia ditempatkan di all site (Kalimantan & Maluku Utara). "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan...

  • Sales Trainer Staff

    2 days ago

    Jakarta, Indonesia Kelas Pintar Full time

    Develop a design (TNA) training program that includes methods, strategies and techniques Make teaching materials/training modules (handsout, video, SOC) needed Able to operate computer (Ms. Office) Mastering design programs (Adobe Premiere Pro, Adobe Illustrator) and Photography Provide training according to their competence Evaluate the training...

  • Trainer Operator A2b

    3 weeks ago

    Jakarta, Indonesia Baramulti Group Full time

    Trainer Operator A2B (Supervisor - Palembang) - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...

  • Trainer for Operator

    2 weeks ago

    Jakarta, Indonesia Baramulti Group Full time

    Trainer For Operator (Supervisor) - Placement: Sumatera Selatan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be...

  • Trainer

    2 weeks ago

    Jakarta, Indonesia RecruitFirst Indonesia Full time

    **Industry** : Retail **Placement**: Jakarta, Indonesia **Requirements**: 1. Min. Bachelor's degree in education, business, human resources, information technology, or related field 2. 2 years' previous experience as a trainer, corporate training specialist, or related position 3. Certification from talent and training associations a plus 4. Proficient...

  • Product Trainer

    7 days ago

    Jakarta, Indonesia DattaBot Full time

    PT Mediatrac Sistem Komunikasi - We Unlock the Value of Your Data We are powered by the most advanced analytics technology and the most comprehensive data library in Indonesia. This position for 1 Months (Project Based) and will be extendtable. Demonstrated ongoing learning and professional development, showcasing a proactive approach to staying current in...

  • Product Master Trainer

    4 weeks ago

    Jakarta, Indonesia PT Majoo Teknologi Indonesia Full time

    Develop/maintain training content roadmap for different product modules and processes. Work on training delivery strategies for different product modules and processes. Come up with evaluation and scoring mechanisms to assess impact of training. Develop certifications/courses to attain different levels of proficiency in product and process...

  • Beauty Trainer

    7 days ago

    Jakarta, Indonesia PT Teguh Pesona Full time

    Job Description: - Prepare & make training module for make-up & grooming. - Deliver training material to Beauty Assistant in the store and follow up the result regularly. - Evaluate training result, coaching, developing Beauty Assistant in each store. - Make training ,evaluation & development reports. Requirements: - At least 2 years’ experience in the...

  • .NET Trainer

    1 week ago

    Jakarta, Indonesia PT. Adicipta Carsani Ekakarya Full time

    **Requirements**: - Bachelor’s degree in Computer Science, Information Technology, or related field. - Minimum of 5 years of experience working with.NET technologies, including proficiency in C#, ASP.NET, MVC, Entity Framework, and SQL Server. - Excellent communication skills, with the ability to explain complex concepts clearly and concisely to...

  • Trainer Specialist

    4 weeks ago

    Jakarta, Indonesia PT. Tiki Jalur Nugraha Ekakurir (JNE) Full time

    Established in 1990, PT Tiki Jalur Nugraha Ekakurir or JNE started operations in majoring on customs clearance and distribution for incoming courier and cargo shipments to Indonesia. In 1991, JNE set up its own International network by joining International courier companies which allow JNE to offer delivery services worldwide. At present, JNE, which is...

  • Trainer Specialist

    2 days ago

    Jakarta, Indonesia PT. Tiki Jalur Nugraha Ekakurir (JNE) Full time

    Established in 1990, PT Tiki Jalur Nugraha Ekakurir or JNE started operations in majoring on customs clearance and distribution for incoming courier and cargo shipments to Indonesia. In 1991, JNE set up its own International network by joining International courier companies which allow JNE to offer delivery services worldwide. At present, JNE, which is...

  • Trainer - Employee Training and Development

    1 week ago

    Jakarta, Indonesia Swift Logistic Solutions Full time

    Handle to build a class atmosphere, also controls Team Leader for Operations Development Program Supported in administration People Development team in each class **Requirements**: A minimum 1-3 year(s) of working experience as a trainer for SPG or in customer service in the related field is preferred. Good communication skills, Discipline, Interpersonal,...

  • Operation Trainer F&b

    2 weeks ago

    Jakarta, Indonesia Sari Rasa Group Full time

    Operation Trainer F&B - Location: Jakarta Pusat "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud...

  • Technical Trainer

    4 weeks ago

    Jakarta, Indonesia PT Humana International Indonesia Full time

    **Duties**: 1. Create and review technical training programs according to organizational requirements 2. Prepare training schedules٫ classroom agenda and training materials٫ such as presentations٫ worksheets. 3. Develop course content according to objectives 4. Perform and conduct on-site training when needed 5. Manage data on completed courses٫...

  • Trainer

    3 weeks ago

    Jakarta, Indonesia PT Twoba Box Indonesia Full time

    Trainer - Ages 20-35 - Mandarin speaking is an advantages - At least 2-5 year working of experience in the related field is required for this position "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...

  • IT Trainer

    6 days ago

    Jakarta, Indonesia Enigma Camp Full time

    research and development by compiling a software development training kit in the form of videos or written documents carry out the process of teaching and educating training participants (trainees). compile the results of technical assessments of training participants or trainees. carry out the process of self-development from time to time. carry out...