Quotation Lead

2 weeks ago


Jakarta, Indonesia Head Hunter Company Full time

Tugas Utama
- Merancang Strategi ProdukMengelola Siklus Hidup Produk
- Meningkatkan Pengalaman Pelanggan
- Berkolaborasi dengan Tim Lain
- Menganalisis Pasar dan Persaingan

Deskripsi
- Menentukan konsep dan strategi produk layanan tour dan rental Hiace sesuai kebutuhan pasar.
- Menganalisis data pelanggan untuk mengidentifikasi peluang pengembangan produk baru.
- Menyesuaikan penawaran produk berdasarkan tren perjalanan, preferensi pelanggan, dan musim liburan. Mengawasi perencanaan, peluncuran, promosi, dan penghapusan produk yang kurang menguntungkan.
- Berkoordinasi dengan tim operasional untuk memastikan layanan produk berjalan sesuai standar.
- Mengoptimalkan harga layanan rental Hiace dan paket tour untuk meningkatkan daya saing. Mengidentifikasi kebutuhan pelanggan dan mengembangkan layanan tambahan (misalnya, asuransi perjalanan atau tur khusus).
- Memonitor dan memastikan umpan balik pelanggan ditindaklanjuti untuk meningkatkan kepuasan. Bekerja sama dengan tim pemasaran untuk membuat kampanye promosi produk yang efektif.
- Berkoordinasi dengan tim teknis untuk memastikan platform reservasi online berjalan optimal.
- Membuat laporan kinerja produk kepada manajemen secara berkala. Melakukan survei pasar untuk memahami keunggulan kompetitor dan kebutuhan pelanggan.
- Menyusun strategi untuk meningkatkan pangsa pasar melalui diferensiasi produk.

Kualifikasi
- Pendidikan mínimal S1 di bidang Manajemen, Bisnis, Teknik Industri, Pariwisata, atau bidang terkait.
- Pengalaman kerja mínimal 3-5 tahun sebagai Product Manager atau di bidang pengelolaan produk, lebih diutamakan dalam sektor tour, travel, atau rental kendaraan.
- Pengalaman dalam mengembangkan strategi produk berbasis analisis pasar dan kebutuhan pelanggan.Memahami industri tour dan rental kendaraan, termasuk tren pasar, kompetisi, dan kebutuhan pelanggan.
- Berpengalaman dalam merancang paket tour dan mengelola layanan rental kendaraan (misalnya, model pricing, fitur tambahan).
- Mahir menggunakan tools analisis data seperti Excel, atau Google Analytics untuk memahami pola customer.
- Pengetahuan tentang sistem reservasi online atau platform manajemen pelanggan (CRM).
- Kemampuan menyusun dan mengelola anggaran produk untuk memaksimalkan profitabilitas
- Analytical Thinking
- Kreativitas
- Komunikasi maupun bernegosiasi dengan mitra.
- Manajemen Proyek
- Problem-Solving
- Leadership

**Job Types**: Full-time, Contract

Application Question(s):

- Last Salary Gross ?
- how old are you?

**Experience**:

- Travel Industry: 2 years (required)
- Toyr Travel Company: 4 years (required)
- Quotation lead ?: 2 years (required)

**Language**:

- English (required)



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