Senior Associate Fraud Manager

4 days ago

Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

We are seeking a Senior Associate Fraud Manager to monitor and detect fraudulent activities on our platform for transactions. The Senior Associate Fraud Manager will work closely with the Merchant Operations team and other departments within the organization to ensure that fraud prevention and detection strategies are aligned with the company's overall risk management framework.

**Key Responsibilities**
- Monitor and detect fraudulent activities, including unauthorized transactions, account takeovers, and identity theft.
- Conduct investigations and gather evidence to identify the source and scope of fraudulent activity.
- Work with law enforcement agencies and other external partners to report and resolve fraudulent activity.
- Develop and maintain fraud detection tools, such as machine learning algorithms and risk scoring models.
- Develop and maintain policies and procedures related to fraud prevention and detection, such as transaction limits, authentication methods, and compliance with relevant regulations and industry standards.
- Collaborate with other departments within the organization, such as compliance and risk management, to ensure that fraud prevention and detection strategies are aligned with the company's overall risk management framework.
- Monitor and analyze merchant transaction data to identify patterns or potential issues, and take action as needed to mitigate risk or improve performance.
- Provide regular reports and updates to senior management on fraud prevention and detection performance and key metrics.

**Qualifications**
- Bachelor's degree in computer science, statistics, or a related field.
- 2+ years of experience in a similar role, preferably in a financial services business.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Experience with fraud detection tools and techniques, such as machine learning algorithms and risk scoring models.
- Strong understanding of relevant regulations and industry standards related to fraud prevention and detection.

The Senior Associate Fraud Manager will work closely with other members of the Merchant Operations team, as well as other departments within the organization, to ensure that fraud prevention and detection strategies are aligned with the company's overall objectives and goals. The role will involve monitoring and detecting fraudulent activity, conducting investigations, developing and maintaining fraud detection tools, and collaborating with other departments to ensure that fraud prevention and detection strategies are aligned with the company's overall risk management framework. The Senior Associate Fraud Manager will also be responsible for monitoring and analyzing merchant transaction data to identify patterns or potential issues, and providing regular reports and updates to senior management on fraud prevention and detection performance and key metrics.

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