Seller Education

2 weeks ago


Jakarta, Indonesia TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

In this role you will be responsible to deliver impact on seller growth by empowering them through knowledge transfer, trainings, and progress tracking, as well as collaborating with various cross functional teams to help improve sellers growth.

Join us as we drive the future of e-commerce here at TikTok.

**Roles & Responsibilities**:

- Planning and executing segment-wise seller education and training with the aim of achieving operational efficiency, policies adoption, and ultimately business growth.
- Identifying room for improvement in tooling, SOPs and support for sellers who are promoting and selling products on TikTok Shop platform.
- Providing ongoing support and training to sellers to improve performance, and study key attributes of successful cases; Building courses/trainings to sellers in line with global policies and local strategy.
- Design and create promotion materials or projects for seller incubation in collaboration with the incubation team, seller engagement team and management teams.
- Tracking seller progress and impact of curriculum and trainings on seller performance.

**Qualifications**:

- Minimum Bachelor's Degree or above
- 2-5 years of experience in seller training, seller engagement, and/or seller management from e-commerce platforms, or e-commerce sales from brands.
- Strong understanding of influencers, social media, e-commerce, livestreaming, and digital trends landscape.
- Strong communication, public speaking, organizational, and time management skills; comfortable working in a fast-paced and dynamic environment.
- Proficient in English and fluent Indonesian language.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


  • Seller Onboarding

    4 days ago


    Jakarta, Indonesia Renos.id Full time

    As the Seller Onboarding and Education Manager, you will be responsible for ensuring the successful onboarding and education of sellers on our e-commerce marketplace. You will streamline the onboarding process, develop comprehensive education programs, and build strong relationships with sellers. Bachelor's degree in Business, Marketing, or a related field...


  • Jakarta, Indonesia TikTok Full time

    1. Identify potential merchants on the market based on hot products trends on different platforms. 2. Find potential and reliable sellers and help with the onboarding process on TikTok. Responsible for the sellers acquisition from all platforms, help them build e-commerce business on TikTok 3. Educate and manage sellers in Facebook communities or WhatsApp....


  • Jakarta, Indonesia PT Swakarya Insan Mandiri (Branch Jakarta 3) Full time

    **PT Swakarya Insan Mandiri (SIMGROUP) **sedang membutuhkan **Admin International Seller **untuk penempatan di salah satu klien kami (Perusahaan E-Commerce) dengan kualifikasi sebagai berikut: - Umur Max. 27 tahun - Pendidikan Min. D3/S1 Semua Jurusan - Pengalaman Min. 1 tahun sebagai Staf Administrasi - Mahir menggunakan Microsoft Excel - Memahami tentang...

  • Engagement Support

    7 days ago


    Jakarta, Indonesia PT SPC Full time

    Job Description: 1. Guide newly activated merchants, ensuring they complete their setup, upload menus, and understand platform basics. 2. Track key metrics and provide recommendations for improvement. 3. Educate merchants on merchant features, create training materials, and update them on new tools/promotions. 4. Troubleshoot operational issues and act as...

  • Verification Ops

    1 week ago


    Jakarta, Indonesia Elabram Systems Full time

    Key tasks and responsibilities - Responsible for new seller verification according to Company's seller policy. - Reviewing the documents uploaded and information input by the seller regarding the identity and bank information. Secondary responsibilities - Create and present report regarding the on-going process weekly and monthly. - Spotting and alert the...


  • Jakarta, Indonesia Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

  • Marketing Solution

    2 weeks ago


    Jakarta, Indonesia Elabram Systems Sdn Bhd Full time

    Manage out bond call projects for sponsored solution division to reach out to new potential LSS sellers at Company and existing LSS sellers. - Communication to new potential seller (non-adopted) is to share awareness about LSS product solution, program & promo offering (if available) and get them to adopted LSS, top-up the balance and activate the...


  • Jakarta, Indonesia Awan Tunai Full time

    Conducting the Seller acquisition process for FMCG products Make visits and establish business relationships with Buyers and Sellers Achieve the transaction and acquisition targets set by the company Market the company's Trading and Lending products Provide education related to the benefits of products, programs, promos in accordance with the provisions...


  • Jakarta, Indonesia Shopee Full time

    DepartmentBusiness Development and Partnerships LevelExperienced (Team Lead) LocationIndonesia - Jakarta The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the...


  • Jakarta, Indonesia PT Elabram Systems Full time

    Detail Task: - Searching contact to verity the basic information of potential seller - Submitting new seller assortments - Generating good content scores - Utilize tools and features in Seller center KPI: - Leads contact verified by 80% target achievement - Live seller starting with mínimal 1 live product - Live with products #10 - Assortment...

  • Engagement Staff

    3 days ago


    Jakarta, Indonesia Jubelio Full time

    Execute day to day engagement activity with sellers. Able to analyze and understand customer’s needs & effectively communicate all offers to the customer. Influence, educate, and manage sellers to user our product. Designing, developing and implementing engagement strategies. Monitor and report on feedback from engagement activity. **Drive Adoption**:...

  • User Incentived

    7 days ago


    Jakarta, Indonesia Elabram Systems Sdn Bhd Full time

    FSM and LPI - Content creative for treasure bowls, seller T&Cs, marketing education pages, social media and CRM. - LPI seller education deck for internal and external use. - AB lab configuration based on promotion plan and AB framework - AB lab - extracting data - AB lab documentation - Campaign page set up through GCP - Maintaining the performance -...

  • Ads Agents

    4 days ago


    Jakarta, Indonesia Shopee Full time

    DepartmentBusiness Development and Partnerships- LevelEntry Level- LocationIndonesia - JakartaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development...


  • Jakarta, Indonesia Microsoft Full time

    Proactively cultivates relationships with customers and uses Microsoft sales strategies to establish alignment and secure buy in and execution. Proactively develops a comprehensive understanding of customer's needs and strategies, priorities, and industry direction. Leads digital transformation to drive business outcomes and create business value for...


  • Jakarta, Indonesia PT. RENOS MARKETPLACE INDONESIA Full time

    **Job Descriptions**: - Responsibility to ensure success of key merchants on RENOS platform including driving Revenue and smooth operation - Educating sellers on RENOS features, RENOS promotional campaign and market insights - Building long lasting relationships and trust with merchants to understand more about their business and their key success factors -...

  • User Incentived

    2 weeks ago


    Jakarta, Indonesia Elabram Full time

    Job Description FSM and LPI Content creative for treasure bowls, seller T&Cs, marketing education pages, social media and CRM. LPI seller education deck for internal and external use. AB lab configuration based on promotion plan and AB framework AB lab - extracting data AB lab documentation Campaign page set up through GCP Maintaining the...


  • Jakarta, Indonesia Agent&Co Full time

    Requirement: - Bachelor degree - Having working experience or internship at least 1-2 years - Proficient in English (beginner level or passive EN) - Time and project management - Photoshop skills (beginner level) Job Desc: - Content creative - LPI seller education deck for internal and external use." - Campaign page set up through GCP - Maintaining the...

  • Property Consultant

    4 weeks ago


    Jakarta, Indonesia Dekoruma Full time

    Follow-up with leads to increase sales Hold buyer and seller consultations to find out their needs and wants in a home, then show properties that meet those needs Have local knowledge of the community and market conditions to answer questions about potential homes, similar properties and the surrounding neighborhood. Oversee the entire process from...

  • Customer Operations

    2 weeks ago


    Jakarta, Indonesia Shopee Full time

    Department Operations - LevelEntry Level - LocationIndonesia - Jakarta The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...


  • Jakarta, Indonesia PT JBA Indonesia Full time

    Deskripsi Pekerjaan: - Membuat rencana schedule meeting review - Mengontrol mingguan unit in per seller dan per cabang - Memastikan bahwa pembayaran ke seller tepat waktu - Mengontrol unit offer dan sold ratio sesuai target yang telah ditetapkan - Analisa hasil unit lelang - Mengontrol bukti potong PPh 23 - Membuat rencana perbaikan untuk meningkatkan unit...