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Engagement Support

3 weeks ago

Jakarta, Indonesia PT SPC Full time

Job Description:
1. Guide newly activated merchants, ensuring they complete their setup, upload menus, and understand platform basics.

2. Track key metrics and provide recommendations for improvement.

3. Educate merchants on merchant features, create training materials, and update them on new tools/promotions.

4. Troubleshoot operational issues and act as the main point of contact for merchant concerns.

Requirement:
1. Bachelor Degree (S1) with 1-2 years administrative experience

2. Basic proficiency in Excel/Google Sheets for data entry and organization.

3. Strong attention to detail and ability to manage large datasets accurately.

4. Good analytical thinking to clean and filter lead lists effectively.

5. Quick learner with the ability to adapt to new tools and processes.

6. Able to join ASAP (under 1 week)

Jenis Pekerjaan: Kontrak
Panjang kontrak: 6 bulan

Pertanyaan Lamaran:

- Sebutkan rumus excel yang dipahami

Pendidikan:

- S1 (Diutamakan)

Pengalaman:

- Admin seller/CS/General: 1 tahun (Diutamakan)