Senior Manager, Merchant Engagement Strategy

Job Description: - Developing and executing various media strategies (online social media, community, and offline event) to keep merchants engaged and satisfied - Understanding merchant needs and key factors to achieve business objectives - Analyzing data and information, creating and implementing strategies, and presenting the results to internal...

Job DescriptionThe Senior Manager of Merchant Experience Improvement will be responsible for developing and implementing strategies to enhance merchant experience during the onboarding process. This individual will collaborate closely with the SMB Region & Enterprise sales team and the product team to ensure that merchant needs are met.Main ObjectivesEnhance...

**About the Role** As part of the Merchant Engagement team, you will be a crucial figure of the merchant lifecycle in driving engagement strategies & execution initiatives throughout our Non-AM merchants journey. As the Merchant Engagement (ME) Lead, you will work with a passionate team of agents to innovatively improve merchants’ engagement & assist them...

**About the Role** As a merchant strategy manager, you will be responsible for managing the overall Go-To-Market strategy and communication plan for promotional campaigns and product feature adoption to merchant partners. In this role, you are not only expected to plan, organize and execute the marketing strategies but also conduct detailed data analysis to...

**Job Desc**: - Engage with existing merchants - Educate merchant about feature and promo - Handling merchant's community - Help merchants solving issues related to operations **Requirements**: - Min D3/S1 in relevant field with min 1 year experience - Have experience as salesman or FMCG are most preferred - Familiar with Ms Office /Google tools - Willing...

**About the Role** As part of the Merchant Engagement team, you will be focusing on providing the best customer experience to all non-AM Merchants during their journey in Moka POS and GoStore. To strive and succeed, you are expected to support & provide the best solution for merchants if they face any issues. Thus, you need to have extremely strong product...

About GoTo GroupGoTo Group is a leading digital ecosystem in Indonesia with a mission to empower progress. The company offers technological infrastructure and solutions for everyone to access and thrive in the digital economy. Our ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as...

JakartaAbout The RoleJoin our team and make a real impact As the Merchant Onboarding Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants'...

Welcome to PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia), where we empower progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. Our mission is to create impact at scale, resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and...

**Requirements**: - Have experience working in an operations team - Have experience working with a team - Have experience operating MS Office - Responsible in work & can work outside the room - Can communicate well **Job Desc**: - Maintaining, serving, and running a device and deployment - Perform OEM device deployment tasks for Merchant - Doing merchant...

**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

Join our team and make a real impact As the Merchant Onboarding Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants' guardians, and with the...

We are seeking a Senior Associate Fraud Manager to monitor and detect fraudulent activities on our platform for transactions. The Senior Associate Fraud Manager will work closely with the Merchant Operations team and other departments within the organization to ensure that fraud prevention and detection strategies are aligned with the company's overall risk...

About The RoleJoin our team and make a real impact As the Merchant Onboarding Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants' guardians,...

**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

Role OverviewThe Sales Excellence & Merchant Experience team plays a key role in the Food, Ads & Merchants organization. Based in Jakarta HQ, this team supports sales teams and merchants by improving business processes, solving merchant issues, and collaborating with product teams to enhance GoBiz.Main ResponsibilitiesDevelop and implement strategies to...

**About the role**: As a Senior Product Marketing Manager (Campaign Management) for GoPay Merchants, you will be tasked with maximizing the business growth of GoPay merchants through campaign, promo, and other incentive and non-incentive based offerings. Together with User Spend of GoPay & Merchant Marketing team, you will be tasked with growing our SMB &...

Company Description **Job Description**: - Foster an excellent employer-employee Relationship and develop an engagement initiative to tap into different employee segments (online & offline) - Implement and coordinate employee engagement and culture internalization related programs such as onboarding, wellness programs, and appreciation programs to boost...

Company Description **Job Description**: - Foster an excellent employer-employee Relationship and develop an engagement initiative to tap into different employee segments (online & offline) - Implement and coordinate employee engagement and culture internalization related programs such as onboarding, wellness programs, and appreciation programs to boost...

Merchant Engagement - Jl. Kabupaten (Jogja) - Pria/Wanita - Minimal pendidikan SMA/SMK - Memiliki pengalaman sebagai contact center menjadi nilai tambah - Penempatan Jl. Kabupaten (Jogja)