Customer Service Staff
1 week ago
What You Will Do
- Ensure adherence to operative procedures for the processing of customer requirements/ customer's consultation, order processing, and resolving customer complaints.
- Manage the scheduling of orders and general administration tasks.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
**Requirements**:
- Experience 1-2 years at least in customer service before
- Experience in using Zendesk system or similar customer service system before is a must
- Interest in startup dynamic environment
- Good communication skill and teamwork, fast learner
- Experience as an inside sales before would be an advantage
- Business proficiency level of written and spoken English and Bahasa Indonesia
- Willing for a night rotating shift (3pm-12am) and early morning shift (5am-1pm)
What OKHOME Offers To You
- Competitive incentive
- Private insurance
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