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Service Delivery Manager
1 week ago
- Deliver services within agreed service level agreements and operational level agreements.
- Develop and implement metrics for reporting on key performance and quality indicators.
- Maintain application monitoring, performance tuning, and testing activities.
- Proficiency in problem-solving and debugging with the ability to independently apply production upgrades and support technologies.
- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
