Chief Operations Strategist
2 weeks ago
Opportunity
- An exciting opportunity exists for a seasoned operations leader to join our client, a reputable digital bank.
- This strategic role encompasses a broad scope of responsibilities, driving the growth and scalability of the MSME business segment.
We are a leading digital bank committed to delivering innovative financial solutions.
Job DescriptionKey Responsibilities- Develop and implement operational strategies to support business expansion and optimize processes.
- Oversee end-to-end business processes, ensuring efficiency, compliance, and alignment with organizational goals.
- Collaborate with cross-functional teams (e.g., product, risk, and IT) to drive operational excellence and enhance customer experience.
- Establish and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
- Lead a high-performing team, fostering a culture of innovation, collaboration, and accountability.
- Drive digital transformation initiatives, ensuring seamless technology integration in business processes.
- Maintain strong relationships with external stakeholders, including regulators, partners, and vendors.
- Proven experience (at least 5 years) in leading operations within the financial services industry, with a focus on MSME or SME segments.
- Strong strategic thinking and problem-solving skills, with the ability to manage complex business challenges.
- Demonstrated success in implementing operational improvements and driving efficiency.
- Excellent leadership and team management skills, with a willingness to make things happen.
- Familiarity with digital transformation and technology integration in financial services.
- Exceptional communication and stakeholder management abilities.
- Be part of a transformative journey in a high-growth segment.
- Work with a collaborative and innovative leadership team.
- A competitive compensation package and benefits.
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