Chief Operations Strategist

2 weeks ago


Jakarta, Jakarta, Indonesia Michael Page Full time

Opportunity

  • An exciting opportunity exists for a seasoned operations leader to join our client, a reputable digital bank.
  • This strategic role encompasses a broad scope of responsibilities, driving the growth and scalability of the MSME business segment.
About Our Client

We are a leading digital bank committed to delivering innovative financial solutions.

Job DescriptionKey Responsibilities
  • Develop and implement operational strategies to support business expansion and optimize processes.
  • Oversee end-to-end business processes, ensuring efficiency, compliance, and alignment with organizational goals.
  • Collaborate with cross-functional teams (e.g., product, risk, and IT) to drive operational excellence and enhance customer experience.
  • Establish and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
  • Lead a high-performing team, fostering a culture of innovation, collaboration, and accountability.
  • Drive digital transformation initiatives, ensuring seamless technology integration in business processes.
  • Maintain strong relationships with external stakeholders, including regulators, partners, and vendors.
The Successful Applicant
  • Proven experience (at least 5 years) in leading operations within the financial services industry, with a focus on MSME or SME segments.
  • Strong strategic thinking and problem-solving skills, with the ability to manage complex business challenges.
  • Demonstrated success in implementing operational improvements and driving efficiency.
  • Excellent leadership and team management skills, with a willingness to make things happen.
  • Familiarity with digital transformation and technology integration in financial services.
  • Exceptional communication and stakeholder management abilities.
What's on Offer
  • Be part of a transformative journey in a high-growth segment.
  • Work with a collaborative and innovative leadership team.
  • A competitive compensation package and benefits.


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