Archipelago International Associate

4 weeks ago


Denpasar, Bali, Indonesia Archipelago International Full time

Are you passionate about the intersection of technology and hospitality? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we're looking for someone with a strong understanding of e-commerce platforms and content management systems to join our team as an Associate, Archipelago International.

As an Associate, Archipelago International, you will play a pivotal role in ensuring the accuracy and appeal of our property listings while leveraging your expertise to optimize our online presence and drive increased visibility and bookings.

Key Responsibilities:

  1. Ensure accuracy and currency of property listings, descriptions, images, and prices.
  2. Craft compelling, informative, and persuasive content to attract potential renters.
  3. Implement technical online strategies to enhance website content scores and improve rankings on Online Travel Agencies (OTAs) for increased visibility and exposure.
  4. Register new properties (Onboarding) on Booking Engines, Channel Managers, and OTA platforms.
  5. Manage and update content and promotions on booking engines and various OTAs. Conduct weekly connectivity audits to ensure all listings are connected and bookable.
  6. Monitor and report technical issues related to properties, Property Management Systems (PMS), Channel Managers, and OTAs.
  7. Provide support data for data analysis to facilitate decision-making processes.

Requirements:

  1. Preferred experience with Online Travel Agents (OTAs).
  2. Strong understanding of e-commerce platforms and content management systems.
  3. Proficient in using a channel manager to manage online sales channels.
  4. Exceptional attention to detail to ensure accuracy and precision in all tasks.
  5. Demonstrates resilience, maintains an even temperament, and remains calm in challenging situations.
  6. Adaptable to embrace changes such as new systems and emerging trends.
  7. Willingness and capability to thrive in a dynamic and collaborative work environment.
  8. Excellent communication and influencing skills to effectively interact with team members and stakeholders.
  9. Strong communication skills in English and Bahasa to handle customer inquiries, concerns, and issues effectively.


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