Head of Customer Service Operations

Amar Bank is seeking a seasoned professional to lead customer experience operations and drive strategic initiatives. As the Retail Operations Function Head, you will be responsible for building high-performing teams and designing scalable operations processes that deliver exceptional customer experiences.About the JobThis role requires expertise in team...

We are seeking an experienced Head of Operations to lead the operational functions of a well-known Life Insurance company. The ideal candidate will have a proven track record in managing Claims, Underwriting, and Contact Center operations. This role will be pivotal in driving operational efficiency, customer satisfaction, and the overall success of the...

Head, Operations DepartmentStraits Financial Indonesia is a subsidiary of the Straits Financial Group, part of CWT Group, a global logistics and financial services company based in Singapore. Straits Financial Group offers a range of financial services, primarily focusing on brokerage services for commodity & financial derivatives, and OTC-cleared...

About YouWe are looking for a highly motivated and experienced professional to join our team as the Head of Clinic Operations.The ideal candidate will have a proven track record of managing large-scale ground organizations in a fast-paced and ambiguous environment.Key responsibilities include:Enable Key Business Initiatives:Act as a bridge between head...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from PT Sisindokom LintasbuanaRecruitment & OD Section Head at PT Sisindokom LintasbuanaThe primary responsibility of the Operations Service Unit Head is to effectively plan, organize, and monitor the allocation and maintenance of resources to ensure the successful...

About Our ClientWe are a leading fintech company dedicated to delivering innovative solutions to our customers. As the Head of Operations, you will play a critical role in driving our business forward.Key ResponsibilitiesDevelop and implement operational strategies to improve efficiency and effectiveness.Lead and manage a team of customer service,...

Job SummaryThe Service Delivery Head of Indonesia is responsible for leading the country's Customer Service (CS) Delivery team, driving the Digital Services transformation for Industry services. This role acts as the key liaison between the local CS Organization and CS SD ASEAN, aligning and developing new capabilities to support customers and service...

About the job Head of Business OperationTalent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong...

Join Our TeamAs a Head of Finance at Collectius, you will have the opportunity to work with a dynamic and experienced team of professionals who share your passion for innovation and excellence. We are dedicated to providing top-notch support to our customers, and we believe that our employees should enjoy a positive and inclusive work environment. If you're...

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.You'll make an...

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.The Service...

The Retail Operations Function Head is responsible for driving the vision, strategy, and operational excellence of critical support functions, including Customer Service, Anti-Fraud, Loan Collections and Recovery, Customer Experience Officers, and Quality Assurance. This role demands expertise in building scalable operations processes, leading people, and...

Panin Dai-ichi Life is a joint-venture partnership between Panin Life and Dai-ichi Life. We are a leading life insurance company in Indonesia, with over 40 years of experience in providing financial services to our customers.Our company has a strong presence in the Indonesian market, with a good network of services and marketing through agents, employees,...

About Siemens MobilityWe are a global leader in the rail industry, shaping the future of mobility and transportation. Our mission is to make a positive impact on society through innovative technologies and sustainable solutions.The Service Delivery Head of Indonesia will play a critical role in driving the Digital Services transformation for Industry...

About UsWe value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society.The Service Delivery Head of Indonesia is responsible for leading the country's Customer Service (CS) Delivery team, driving the Digital Services transformation for Industry...

The Retail Operations Function Head is responsible for driving the vision, strategy, and operational excellence of critical support functions, including Customer Service, Anti-Fraud, Loan Collections and Recovery, Customer Experience Officers, and Quality Assurance. This role demands expertise in building scalable operations processes, leading people, and...

Location: Central JakartaIndustry: Banking - BPR BankLevel: DirectorWe are looking for a Head of Mobile Banking Operations to lead and drive the bank's digital transformation. You will be responsible for managing all mobile banking operations and leading the transition from traditional banking services to seamless digital...

Job DescriptionResponsibilitiesFormulate business strategy with others in the executive teamDesign policies that align with overall strategyImplement efficient processes and standardsCoordinate operation team and find ways to ensure customer retentionEnsure compliance with local and international laws (e.g. data protection)Oversee the implementation of...

3 weeks ago Be among the first 25 applicantsMedor is a leading recruitment partner in Indonesia and the Asia-Pacific, bringing over a decade of experience. We specialize in finding top talent that aligns with company culture and matching them with the best offers from our clients. Our expertise covers all hiring levels across industries such as IT,...

Talent Insider, a Singapore and Indonesia-based HR consultancy, seeks an experienced professional to oversee its daily operations. As the Head of Business Operations, you will be responsible for managing the organization's day-to-day activities.This is a unique opportunity to work with a growing company that supports businesses in developing their growth...