Configuration Management Lead

2 days ago


Jakarta, Jakarta, Indonesia GrabTaxi Holdings Pte. Ltd. Full time

About Our Workplace

GrabTaxi Holdings Pte. Ltd. is committed to building an inclusive and equitable workplace that provides equal opportunity for employees to grow and perform at their best.

We are seeking a qualified Technology Solutions Expert to join our team and provide expertise in configuration management best practices and standards.

The ideal candidate will have a strong background in infrastructure and application configuration management best practices and standards, with at least 10 years of experience in the IT industry.

Key Responsibilities:

  • Develop and maintain configuration management policies, procedures, and standards.
  • Ensure compliance with regulatory requirements and industry best practices.
  • Maintain accurate and up-to-date records of configuration items and software licenses.
  • Provide training and support to IT teams on configuration management best practices.
  • Collaborate with cross-functional teams to ensure seamless delivery of configuration management services.

Required Skills and Qualifications:

  • At least 10 years experience in the IT industry, of which 3+ years focusing in configuration management.
  • Experience with IT asset and configuration management or related roles.
  • Proven experience in managing and maintaining Configuration Management Databases (CMDB) or similar repositories, ensuring data quality, integrity, and security.
  • Knowledge of IT service management (ITIL) and related processes including service strategy, design, transition and processes.
  • Working knowledge of COBIT domains or related standards.
  • Experience in managing communications with management & cross-functional teams.
  • ITIL Foundation (v4) certified.
  • Possessed database knowledge

Benefits:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours


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