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Senior IT Operations Specialist

2 weeks ago

Jakarta, Jakarta, Indonesia PT. SIGMA GLOBAL TEKNOLOGI (SIGMATECH) Full time
Peran dan Tanggung Jawab

Karyawan bertanggung jawab atas manajemen infrastruktur IT, termasuk server, storage, cloud, dan jaringan. Mereka juga harus mengimplementasikan kebijakan disaster recovery dan backup.

Tanggung jawab lainnya meliputi deploy dan maintenance layanan berbasis cloud, serta memastikan kinerja dan keamanan jaringan.

Karyawan harus dapat mengawasi keamanan infrastruktur untuk mencegah serangan siber dan memastikan sistem sesuai standar keamanan IT.

Mereka juga harus memimpin tim IT Support untuk menyelesaikan masalah user dan mengoptimalkan SLA untuk helpdesk dan operasional IT.

Selain itu, karyawan harus dapat merancang dan memimpin proyek IT, menyusun timeline, scope, budget, dan risk management.

Mereka juga harus berkoordinasi dengan tim internal dan vendor untuk memastikan proyek selesai tepat waktu.

Di dalam proyek, karyawan akan menggunakan Agile/Scrum atau Waterfall sesuai kebutuhan proyek, melakukan monitoring dan reporting ke stakeholder terkait progres proyek, serta menyusun dan menjalankan kebijakan dan SOP terkait perubahan sistem.