IT Operation

1 week ago

Jakarta, Jakarta, Indonesia Maucash Full time

Join to apply for the IT Operation & Infrastructure Lead role at PT Astra Welab Digital Arta (Maucash).

Responsibilities
  • Manajemen Infrastruktur IT
  • Mengelola & memonitor server, storage, cloud, dan jaringan.
  • Mengimplementasikan kebijakan disaster recovery & backup.
  • Deploy & maintain layanan berbasis cloud (AWS, Azure, GCP).
  • Memastikan performa dan keamanan jaringan, VPN, firewall, dan load balancer.
  • Mengawasi keamanan infrastruktur untuk mencegah serangan siber.
  • Memastikan sistem sesuai standar keamanan IT (ISO 27001, NIST, GDPR).
  • Memimpin tim IT Support untuk menyelesaikan permasalahan user.
  • Mengoptimalkan SLA untuk helpdesk dan operasional IT.
  • Merancang & memimpin proyek IT (migrasi cloud, upgrade infrastruktur, implementasi security).
  • Menyusun timeline, scope, budget, dan risk management.
  • Berkoordinasi dengan tim internal & vendor untuk memastikan proyek selesai tepat waktu.
  • Menggunakan Agile/Scrum atau Waterfall sesuai kebutuhan proyek.
  • Melakukan monitoring & reporting ke stakeholder terkait progres proyek.
  • Menangani insiden IT (downtime, security breach, failure analysis) secara cepat dan efektif.
  • Menyusun & menjalankan IT policies & SOP terkait perubahan sistem.
Requirements
  • S1 Teknik Informatika, Sistem Informasi, atau bidang terkait.
  • Minimal 5-8 tahun pengalaman di bidang IT Operations, Infrastructure, atau Network Administration.
  • Minimal 2 tahun pengalaman memimpin proyek IT (Project Management).
  • Pengalaman sebagai Cloud Engineer, Network Engineer, IT Security Specialist menjadi nilai tambah.
Keahlian Teknis
  • Cloud Computing: AWS, Azure, GCP (deploy, maintenance, security).
  • Networking: Firewall, VPN, VLAN, TCP/IP, DNS, DHCP.
  • Infrastructure: Windows/Linux Server, storage, virtualisasi (VMware, Kubernetes).
  • Security: Implementasi & audit keamanan IT, SIEM, endpoint protection, SOC.
  • Helpdesk & IT Support: Manajemen tim IT Support, troubleshooting hardware/software.
  • Automation & Scripting: Ansible, Terraform, PowerShell, atau Python.
  • Berpengalaman dalam end-to-end IT project lifecycle.
  • Familiar dengan Agile, Scrum, Waterfall.
  • Bisa menggunakan Jira, Trello, atau MS Project untuk tracking proyek.
  • Kemampuan dalam budgeting, risk assessment, dan stakeholder communication.
Soft Skills
  • Leadership & team management.
  • Problem-solving & analytical thinking.
  • Strong communication & stakeholder management.
  • Time management & ability to work under pressure.
Seniority level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Information Technology
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