Retail Operations Manager

4 days ago


Depok, West Java, Indonesia Nusantara Sportindo Full time
Company Overview
Nusantara Sportindo is a prominent distributor and retailer of renowned sportswear brands in Indonesia, with its headquarters located in Depok City. Established in 1997 as a retail business and registered as a company in 2007, the organization boasts an impressive network of 24 stores across Java, Kalimantan, Nusa Tengara, Sulawesi, and Sumatra.

Job Description
The ideal candidate for this role will oversee store operations, drive commercialization while maintaining brand image, and focus on meeting customer needs and expectations. Key responsibilities include analyzing service data and team service capabilities to continuously improve service, understanding profit and loss statements, KPI data, and using them to diagnose store strengths and opportunities, allocating store resources for maximum profit impact, and demonstrating exemplary service leadership.

Required Skills and Qualifications
To succeed in this position, applicants should possess a minimum SMA/SMK education, have at least 2 years of experience in the same field, demonstrate analytical thinking, adaptability, communication skills, and a professional attitude. Proficiency in MS Office products, particularly Excel, Word, Outlook, and PowerPoint, is also essential.

Benefits
This role offers opportunities for growth and development within a dynamic organization. Team players with excellent communication skills will thrive in this environment.

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