Operations Director

4 days ago


Jakarta, Jakarta, Indonesia Michael Page Full time
About Our Client

Michael Page is a leading recruitment agency in the finance sector, working closely with top fintech companies to find the best talent.

Job Description
  • We are seeking an experienced Head of Operation to lead our daily operations, ensuring smooth execution of all operational processes and overseeing application optimization for efficient system performance and customer experience.
  • The successful candidate will supervise customer service, telemarketing, and loan processing teams, collaborating with cross-functional teams to drive continuous improvement and efficiency.
  • Reporting on operational metrics and providing insights to the Board of Management and Founder is also a key responsibility.
The Successful Applicant
  • Mandarin and English proficiency is required, along with a minimum of 5 years in an operations role, preferably with fintech or startup experience.
  • Proven leadership experience and ability to manage and motivate teams are essential skills.
  • A strong analytical mindset with a focus on process improvement and problem-solving is necessary for this position.
What's on Offer
  • This is a fantastic opportunity to be part of a fast-growing fintech company with a collaborative and forward-thinking culture.
  • You will have the chance to lead a talented team and make a significant impact on the business.
  • A competitive salary and benefits package will be provided to the successful candidate.

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