Analytics Solutions Director
2 days ago
As a key leader at IlmuOne Data, you will drive the success of our client engagements as the Head of Client Solutions. This role requires a strategic thinker with a deep understanding of digital analytics, data and marketing.
Key Responsibilities- Strategic Leadership:
- Develop and implement a strategic vision for the client solutions team, aligning with the overall business objectives.
- Drive innovation in analytics solutions to meet the evolving needs of clients.
- Client Relationship Management:
- Lead the client solutions team to manage client relationships effectively, ensuring all client needs are met.
- Enhance client satisfaction, retention, and growth through strategic initiatives.
- Team Management:
- Lead, mentor, and inspire a team of client solutions experts, fostering a collaborative and results-driven culture.
- Provide training and support to team members to enhance their capabilities.
- Oversee the end-to-end delivery of solutions, ensuring timely and high-quality delivery.
- Work closely with cross-functional teams, including data analysts, consultants, and developers, to meet project objectives.
- Sales Support:
- Collaborate with the sales team to identify new business opportunities and contribute to the development of proposals and presentations.
- Provide expertise during the sales process to demonstrate the value of our analytics solutions.
- Continuous Improvement:
- Stay abreast of industry trends, emerging technologies, and best practices in digital analytics.
- Drive continuous improvement initiatives within the client solutions team to enhance processes and methodologies.
This role is ideal for a seasoned professional with a proven track record in leadership, client management, and digital analytics.
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