Outlet Business Development Manager

7 days ago


Jakarta, Jakarta, Indonesia Manajemen – Toko (Ritel & Produk Konsumen) Full time
Job Summary

The Gelateria Outlet Operation Area Manager will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences across multiple gelato outlets in the Jabodetabek region.

Main Accountabilities
  1. Develop and Execute Operational Plans: Create and implement strategies to enhance outlet efficiency, productivity, and profitability.
  2. Lead and Develop Store Managers and Teams: Provide guidance, support, and training to store managers and teams to ensure a positive and collaborative work environment.
  3. Store Performance Improvement: Analyze store performance metrics, identify areas for improvement, and implement corrective actions.
  4. Cross-Functional Collaboration: Collaborate with cross-functional teams to address operational challenges and drive continuous improvement.
  5. Compliance and Risk Management: Ensure compliance with health, safety, and regulatory requirements.
Requirements
  • Leadership and Operations Expertise: 5+ years in retail operations management, preferably in the food and beverage industry.
  • Problem-Solving and Strategic Thinking: Proven ability to successfully manage and lead multi-site store operations.
  • Effective Communication and Interpersonal Skills: Excellent communication and interpersonal skills to work with store teams, cross-functional departments, and senior management.
  • Data Analysis and Performance Management: Proficient in data analysis and the use of performance management tools to drive operational improvements.
  • Relevant Education and Qualifications: Relevant tertiary qualifications in business, retail, or a related field.


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