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Head of Digital Operations
2 weeks ago
Siemens Mobility is looking for a highly experienced professional to lead our Service Delivery team in Indonesia. As the Service Excellence Manager, you'll be responsible for driving service growth, innovation, and operational excellence across the country.
Your Key Objectives:- Service Growth: Identify opportunities for service expansion and new business offerings, collaborating with cross-functional teams to ensure seamless delivery.
- Operational Excellence: Ensure efficient execution of service contracts and maintenance projects, monitoring and analyzing key service metrics and KPIs.
- Cross-Functional Collaboration: Partner with Sales, Project Management, Engineering, and other departments to ensure effective communication and coordination.
