Head of Digital Transformation and Operations

3 days ago


Jakarta, Jakarta, Indonesia Michael Page Full time

Join our client, a renowned digital bank, as a seasoned operations leader and contribute to its continued success.

This strategic role offers the opportunity to develop and implement operational strategies, driving business growth and optimization.

About Our Organization

We are a leading digital bank committed to delivering innovative financial solutions.

Key Responsibilities
  • Develop and implement operational strategies to support business expansion and process optimization.
  • Oversee end-to-end business processes, ensuring efficiency, compliance, and alignment with organizational goals.
  • Collaborate with cross-functional teams to drive operational excellence and enhance customer experience.
  • Establish and monitor KPIs to track operational performance and identify areas for improvement.
  • Lead a high-performing team, fostering a culture of innovation, collaboration, and accountability.
  • Drive digital transformation initiatives, ensuring seamless technology integration in business processes.
  • Maintain strong relationships with external stakeholders.
Qualifications
  • At least 5 years' experience in leading operations within the financial services industry, with a focus on MSME or SME segments.
  • Strong strategic thinking and problem-solving skills, with the ability to manage complex business challenges.
  • Demonstrated success in implementing operational improvements and driving efficiency.
  • Excellent leadership and team management skills.
  • Familiarity with digital transformation and technology integration in financial services.
  • Exceptional communication and stakeholder management abilities.
What's on Offer
  • Be part of a transformative journey in a high-growth segment.
  • Work with an innovative leadership team.
  • A competitive compensation package and benefits.


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