Assistant Housekeeping Manager

5 months ago

Jakarta, Indonesia Novotel Jakarta Cikini Full time

**Job Description**:
Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.

Do you have a flare for creating culinary delights? Bring your talents as a Assistant Housekeeping Manager to our dedicated Housekeeping team and build your effective communication with all hotel departments.

As our next Assistant Housekeeping Manager, you will:

- Direct the work assignments of supervisory and non supervisory personnel.
- Identifies training needs and ensures that departmental training plans are successfully implemented.
- Assist the Housekeeping Manager in personnel matters such as interviewing, evaluating and counselling.
- Establish and maintain effective employee relations.
- Responsible for training of employees in the proper care of all operating equipment and to constantly inspect the use of all such equipment and to ensure break downs are repaired.
- Inform other departments of housekeeping matters that concern them, particularly the Laundry Department, Engineering Department and Front Office Department.
- Attend daily communication meetings and weekly housekeeping meetings.
- Act and follow-up on all decisions, departmental meetings, programs as scheduled by the Executive Housekeeper.
- Inspect guest and public areas on a daily basis to ensure that all furnishing, facilities, and equipment are clean and in good repair and reports findings to the Housekeeping Manager.
- To inspect daily VIP- allocated rooms and to spot check rooms of in-house VIP guests.
- Receive and investigate queries and complaints from hotel guests, Management and Front Office, then reports to Housekeeping Manager.
- Monitor and control housekeeping tasks, such as lost and found, key control, security and emergency procedure that help maintain the health and security of personnel and guests.

What we are looking for:

- Someone who has ambition, raw talent, and a passionate
- A person who has the willingness to take on feedback and try new things
- The ability to thrive in a fast-paced, high-stakes, team environment
- The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure
- Someone who is exceptionally organized, with the ability to prioritize in order to meet allocated timelines
- The ability to remain calm when under pressure

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

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