Integrated Logistics Operations Specialist
4 weeks ago
This role requires close collaboration with internal stakeholders to ensure seamless transport planning, shipment visibility, and process improvement.
** Your Role**: Primary responsibility is to manage and coordinate end-to-end logistics operations while delivering exceptional customer service and achieving key performance indicators (KPIs).
** Your Responsibilities**:
1. Daily Operations Management
Track daily logistics activities and provide status updates to the manager.
Validate shipping documents and maintain accurate records for audit and compliance purposes.
Ensure shipment visibility by monitoring system updates and resolving missing statuses promptly.
2. Transport Planning and Forecasting
Plan and optimize transport schedules based on order and shipment requirements.
Collaborate with stakeholders to forecast shipping volumes and resource needs.
Validate transport arrangements to ensure timely and cost-effective execution.
3. Stakeholder Coordination
Work closely with customers, carriers, and internal teams to gather required information and documentation.
Proactively communicate shipment statuses, delays, or issues to relevant parties.
Ensure alignment between customer expectations and operational capabilities.
4. Escalation Management
Take timely and proactive measures to identify and resolve potential issues before escalation.
Record and manage deviations or non-compliance incidents in day-to-day processes.
5. Process Improvement
Identify inefficiencies in workflows and contribute ideas for process improvement.
Support implementation of productivity initiatives to enhance operational performance.
6. Reporting and Analytics
Prepare daily, weekly, and monthly reports on shipment statuses and key metrics
**Your Skills and Experiences**:
- Diploma/Degree in Logistics, Supply Chain Management, or related field.
- Experience: 2-4 years in logistics, transportation, or supply chain roles, preferably in an integrated logistics environment.
- Technical Skills:
Proficiency in logistics management systems is added advantage
Strong knowledge of shipping documentation and compliance requirements.
- Soft Skills:
Excellent communication and stakeholder management skills.
Problem-solving mindset with a focus on proactive measures.
Detail-oriented with strong organizational skills.
- Additional Requirements
Flexibility to handle dynamic operational challenges.
Familiarity with multi-modal transport (air, sea, road) and cross-border shipment processes is a plus.
**About Kuehne+Nagel***
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Razali Ismail
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