Business Support Executive

6 months ago

Jakarta, Indonesia Boston Consulting Group Full time

**WHAT YOU'LL DO**:
The Business supports the local Office Manager in the management of local office operations and facilities. The role requires leadership as well as an individual who is hands on, willing to roll his/her sleeves up and get the job done. This role will work with the local Office Manager and other BSEs to deliver on agreed strategic priorities.

The key aspects of this role which is demanding and fast paced covers the following areas:

- Office operations and facilities management
- Office operations sustainability initiatives and events to promote this message and maintaining a log on the disposal of e-waste
- Office Incidents Reporting, Fire and Emergency Evacuation
- Management of Visa/Work Permit/Employment Pass/E-Visa Applications
- Management of Multi Digital Platforms content and Security Access; as a Backup
- Management of Front of House; as a Backup
- Projects and Events

**YOU'RE GOOD AT**:
Office Operation & Facilities Management
- House Keeping Services (cleanliness & aesthetic space management, especially the Back of House)
- Maintenance of overall office infrastructure (carpets, flooring, plants, etc)
- Meeting room & visitor management to Back of House
- Liaison with building management and other relevant vendors/service providers
- Internal & External events held in office
- Facilitate payment approval of local vendor invoices
- Manage vendor relationships to ensure service quality and commercial competitiveness, maintain vendor records and office subscriptions renewals
- Coordination with building management on building related issues
- Coordinate office renovations/office moves
- Emergency & evacuation procedures - update local crisis management plan & facilitate fire drills & BCG Emergency Alert System
- Other operations projects that may be assigned from time to time

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:

- College or Bachelor’s degree in Facilities, Business or Digital related fields
- Ideally, 3 or more years of work experience gained in a professional services firm or similar fields such as office administration or facilities.
- Excellent written and spoken communication skills
- Team player yet able to work independently, with demonstrated ability to be flexible, responsive and to take initiative
- Demonstrate strong interpersonal skills - able to work effectively with all levels of staff
- Strong organizational skills, ability to set priorities, display attention to details and is tenacious with follow-ups
- Strong customer service orientation
- Able to multi-task in a fast-paced, service-oriented environment
- Consistently handle situations with tact and patience, and able to work well under pressure. Convey a strong, positive and professional disposition with excellent standards of professional behaviour and ethics
- Computer literate with good Word, Excel, PowerPoint skills and Microsoft Outlook, able to work with Data and detail orientated
- Fire Safety Manager Industrial and Commercial Buildings Certified

**YOU'LL WORK WITH**:
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

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