Ati Business Group Visibility Public

4 weeks ago


Jakarta, Indonesia ATI Business Group Full time

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.
ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.
**Role of Purposes**:
Call/Chat is a position within ATI Business Group to support one of our biggest client based in Australia. This Position will report directly to Team Leader or Senior Team Leader to that account. In general, this role will responsible for Assisting Agents globally to manage Land Booking.

**Responsibilities**:
To resolve client issues that related to Land booking as first resolution.
Assisting supplier via phone lines
To manage the inquire in timely manner.
Support to escalate the higher inquiries to the respective key person.
**Be Part of ATI Journey**:
Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 1300 employees providing services to our clients across the globe.
Bachelor's degree in any Major
Fluent in English (Speaking, Listening, and Writing)
Have 1+ year working experience in Customer Service with English communication skill
Fresh graduates with advanced levels of English communication skills are welcome to apply.
Willing to work in shifting mode (24/7) including public holidays.
Willing to work at Central Jakarta (Batu Tulis, Gambir) or BSD, Tangerang



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