Assistant Retail Operation Manager

14 hours ago


Jakarta, Indonesia Catalyst Tech Full time

**Job Descriptions**:

- Assist manager on day to day operation for all retail channel (offline stores, e-commerce, and marketplace)
- Create and execute sales strategies to achieve monthly and annual target
- To manage ideal inventory level for each channel/stores and conduct stock opname regularly.
- Overseeing the SOP, administrative processes and complains are carried out properly by the operational team.
- Doing testing & analyzing CS/Sales performance and service quality for measuring customer service satisfaction
- Support for doing product research, and others operation works & monitoring
- Review and evaluate staff's report
- Manage team of various positions such as : Customer Service, Sales Associate, Merchandise, Service Center
- Coaching, training and counseling for internal team
- Report daily, weekly and monthly basis

**Requirements**:

- Maximum 28 years old
- Bachelor Degree from a reputable university from All Major
- Able to speak English (Speaking & Writing)
- Minimum 2 years experience as Retail Operation Supervisor or Retail Assistant Manager.
- Having good knowledge and experience in retail industry
- Having experience in handling stores, marketplace or e-commerce.
- Have a strong leadership to manage team, good communication, collaboration, negotiation and analytical skills
- Attention to detail and having the ability to multitask, prioritize, and manage time efficiently
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) and Inventory

**Salary**: Up to Rp1 per year



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