Retail Operations Manager

3 months ago


Jakarta, Indonesia LUXASIA Full time

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

**Position Purpose**:
Manage and develop retail sales plan, ensure store targets are achieved, maximize retail sales to grow ranking and productivity of each counter. Manage day to day smooth running of retail business including BA management, BA training, operation issues and stock replenishment.

YOUR MISSION
Retail Sales Development
- Drive sales performance for all stores/counters to reach the target set by the management.
- Manage healthy stock inventory at all counters.
- Compile monthly sales reports to management (commercial lines including new launches).
- Communicate competition’s marketing activity to management.

Management of Sales Forces
- Ensure that BCs follow the brand art of selling and express the Brand values through customer service.
- Motivate, evaluate and retain a dynamic sales team and build team spirit.
- Improve BC productivity and ensure development of BCs through regular coaching sessions and counter visits.
- Co-operate with training team to ensure BCs attend the mandatory training courses.
- Initiate and execute local incentive programs.
- Recruit the best qualified counter managers and BCs.
- Propose and work closely with Sales Manager on BC development plan to increase knowledge and skills.
- Propose and work closely with Sales Manager with regards to manpower allocation by store.
- Plan and control expense budget pertaining to retail activities (transportation, atrium miscellaneous expenses etc).
- Ensure sufficient manpower coverage at assigned counters.

Brand/ Image & Merchandising Execution
- Enhance the Brand Image through visual, merchandising, BC grooming and POS activities.
- Enforce strict and regular control of POS Merchandising, decoration and operating conditions up to PCD standards and following central guidelines.

Promotion/ Animation Management
- Supervise and execute the promotional activities formulated by Marketing department.
- Ensure preparation prior to the event/ animation and compile the feedback report after each event.
- Ensure sufficient manpower coverage at each event/ animation.

Retail Execution and Coordination
- Take ownership of any retail projects.
- Ensure counter teams’ consistent daily use of tools and operating standards.
- Monitor progress and review counters' results with CMs/ counter heads.
- Conduct annual performance reviews for BCs.

Mystery Shoppers Survey
- Ensure close follow up on action plans in order to improve D.I.O.R indicators of assigned counters.

**Requirements**:
WHO YOU ARE
- At least 5-8 years/experience in retail/operations at supervision level and already managing a team.
- Excellent knowledge/ experience in retail business.
- Strong leadership and people management skills.
- Experience in building effective teams.
- A result-driven high achiever with ambition, motivation and dynamism.
- Self
- motivated, down to earth and willing to learn.

KEY COMPETENCIES
- Strong interpersonal & communication skills
- People-oriented supervisory skills
- Customer and sales focus
- Strong negotiation and analytical skills
- Highly organized and able to multi-task

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover f



  • Jakarta, Indonesia Levi Strauss & Co. Full time

    Retail Operations Manager This position is responsible for developing and managing operations program for Levi’s® Retail Division within the Operations function. Operations program includes development and implementation of policies and procedures; development and management of operational expense budgets; development and implementation of labor model;...


  • Jakarta, Indonesia Kanmo Retail Group Full time

    **Key Responsibilities**: - Oversee multiple retail stores within the Jakarta area, ensuring smooth operations and adherence to company standards. - Develop and implement strategic plans to drive sales growth and achieve revenue targets. - Monitor and analyze store performance, identifying areas for improvement and implementing corrective measures. - Train,...


  • Jakarta, Indonesia PUMA Full time

    **RETAIL CORPORATE** **MANAGER, RETAIL OPERATIONS**: - Jakarta, Indonesia**YOUR MISSION**: - Responsible for driving overall PUMA brand retail presentation, in Owned & Operated retail stores (FPS & FOC) country-wide. - Accountable for setting targets and standards for store operations and ensure that financial targets (e.g. sustainable comp sales,...


  • Jakarta, Jakarta, Indonesia adidas Full time

    Purpose / Mission Deliver the performance targets set for their businesses based on an in-depth understanding of local retail environment and retail operations. Direct operations of Retail business activities to ensure current and future plans of the organization are met. Oversee and direct activities of Retail and store managers in the achievement of...


  • Jakarta, Indonesia adidas Full time

    Purpose / Mission  Deliver the performance targets set for their businesses based on an in-depth understanding of local retail environment and retail operations.  Direct operations of Retail business activities to ensure current and future plans of the organization are met.  Oversee and direct activities of Retail and store managers in the achievement...


  • Jakarta, Indonesia Catalyst Tech Full time

    **Job Descriptions**: - Assist manager on day to day operation for all retail channel (offline stores, e-commerce, and marketplace) - Create and execute sales strategies to achieve monthly and annual target - To manage ideal inventory level for each channel/stores and conduct stock opname regularly. - Overseeing the SOP, administrative processes and...


  • Jakarta, Indonesia Seven Retail Group Full time

    **Position Overview**: As the Senior Manager Commercial & Operations, you will play a pivotal role in driving the growth and success of our beauty clinic brand (SOZO). Your focus will be on developing and executing commercial strategies that enhance our market position, optimize operational efficiency, and maximize revenue. You will lead a dedicated team and...


  • Jakarta, Jakarta, Indonesia Potentia HR Consulting Full time

    About the RolePotentia HR Consulting is seeking a highly skilled and experienced Retail Operations Director to lead our retail operations and drive business growth. As a key member of our team, you will be responsible for developing and implementing strategies to achieve sales, operations, and organizational goals.Key ResponsibilitiesDevelop and Implement...


  • Jakarta, Indonesia LUXASIA Full time

    LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest...


  • Jakarta, Indonesia Levi Strauss & Co. Full time

    The Retail Operations Manager is a key leadership role responsible for overseeing the day-to-day activities of the stores' operations and mainly to implement the right processes and practices across the organization. This role involves coordinating with various operational functions to ensure efficiency, productivity, and the achievement of organizational...


  • Jakarta, Indonesia Michael Page Indonesia Full time

    Opportunity within Growing BusinessSenior Strategic position in Operation About Our Client Our client is a Respective & Solid Player in Retail Industry in Indonesia. Job Description This candidate will be responsible for:Formulate and execute operational strategies to fulfil company objectives, in collaboration with other divisions.Oversee routine store...


  • Jakarta, Jakarta, Indonesia Michael Page Indonesia Full time

    Opportunity within Growing BusinessSenior Strategic position in Operation About Our Client Our client is a Respective & Solid Player in Retail Industry in Indonesia. Job Description This candidate will be responsible for:Formulate and execute operational strategies to fulfil company objectives, in collaboration with other divisions.Oversee routine store...


  • Jakarta, Indonesia WeNetwork Asia Full time

    **About the Company**: Our Client is a leading consumer electronics retail chain that is fast expanding across Indonesia. **Key Responsibilities**: - Monitor and drive store performance - Ability to manage and develop operation team - Ensure daily store operation as per corporate guidance - Responsible in achieving corporate’s sales target, LFL, growth,...

  • Operational Manager

    3 months ago


    Jakarta, Indonesia PT. Basa Inti Persada (NOBBY) Full time

    **Qualifications**: 1. Having bachelor degree in management or related field 2. Maximum age 35 years 3. Have experience in a similar position for at least 5 years, preferably experienced fashion retail 4. Have a great leadership skill, able to manage and motivate a team 5. Able to make decisions quickly and precisely 6. Have integrity, honest, ethical, and...


  • Jakarta, Indonesia Binabusana Internusa Full time

    We firmly believe that the most powerful engine for future growth is to make sure we have well-developed talents working together to achieve goals. “Excellence Through People and Process” is not just a motto, but ingrained as organization mindset. If you are a person with unbending will, integrity, keen on learning, and a team player, then you are the...


  • Jakarta, Indonesia WeNetwork Asia Full time

    **About the Company**: Our Client is a leading MNC retail company with extensive outlets and a strong presence in Indonesia. **Responsibilities**: - Create a business plan over a 3 years horizon keeping in mind the changing consumer trends and the marketplace - Communicate, align & drive various teams to the organization’s vision and goals - Lead the...

  • Area Manager

    3 months ago


    Jakarta, Indonesia SATURDAYS Full time

    **Position Title**: Area Manager - Retail Optics **Location**: Nationwide **Department**: Operations Department **Reports To**: Retail Manager **Job Type**: Full-time **Responsibilities**: The Area Manager is responsible for the strategic leadership and operational management of multiple retail optical store areas within a designated region. This role...

  • Gm of Operations

    2 months ago


    Jakarta, Indonesia WeNetwork Asia Full time

    About the Company: Our client is a large listed group within fast paced Retail industry sector. As part of their business growth, they are currently looking for experienced shipping manager to increase their operations **Key Responsibilities**: - Develop sales and P&L strategies to maintain store cost efficiency - Coordinate with diverse departments to...

  • Senior Retail Manager

    3 months ago


    Jakarta, Indonesia FOOM Full time

    Key Responsibilities: - Developing Foom Stores (Brand flagship and experience stores) from the strategic and growth plan to contribute overall sales contributions - Plan, target, approach and negotiate potential Foom Stores location include finalizing better deal and agreement with the location owners/management - Manage E2E retails expansion and operations...

  • Retail Manager

    3 months ago


    Jakarta, Indonesia PT Talentive Consulting Indonesia Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Penjualan dan Pemasaran, Penjualan (Non-Teknis), Operasi Ritel **Jenjang Karir** Asisten Manajer, Asisten Manajer Senior, Manajer - Departemen **Job Deskripsi** - Develop and implement sales strategies to achieve revenue targets and increase market share. - Monitor sales...