Retail Operations Manager
3 months ago
LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.
Why Join Us?
At LUXASIA, we believe there is beauty within every talent - that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?
**Position Purpose**:
Manage and develop retail sales plan, ensure store targets are achieved, maximize retail sales to grow ranking and productivity of each counter. Manage day to day smooth running of retail business including BA management, BA training, operation issues and stock replenishment.
YOUR MISSION
Retail Sales Development
- Drive sales performance for all stores/counters to reach the target set by the management.
- Manage healthy stock inventory at all counters.
- Compile monthly sales reports to management (commercial lines including new launches).
- Communicate competition’s marketing activity to management.
Management of Sales Forces
- Ensure that BCs follow the brand art of selling and express the Brand values through customer service.
- Motivate, evaluate and retain a dynamic sales team and build team spirit.
- Improve BC productivity and ensure development of BCs through regular coaching sessions and counter visits.
- Co-operate with training team to ensure BCs attend the mandatory training courses.
- Initiate and execute local incentive programs.
- Recruit the best qualified counter managers and BCs.
- Propose and work closely with Sales Manager on BC development plan to increase knowledge and skills.
- Propose and work closely with Sales Manager with regards to manpower allocation by store.
- Plan and control expense budget pertaining to retail activities (transportation, atrium miscellaneous expenses etc).
- Ensure sufficient manpower coverage at assigned counters.
Brand/ Image & Merchandising Execution
- Enhance the Brand Image through visual, merchandising, BC grooming and POS activities.
- Enforce strict and regular control of POS Merchandising, decoration and operating conditions up to PCD standards and following central guidelines.
Promotion/ Animation Management
- Supervise and execute the promotional activities formulated by Marketing department.
- Ensure preparation prior to the event/ animation and compile the feedback report after each event.
- Ensure sufficient manpower coverage at each event/ animation.
Retail Execution and Coordination
- Take ownership of any retail projects.
- Ensure counter teams’ consistent daily use of tools and operating standards.
- Monitor progress and review counters' results with CMs/ counter heads.
- Conduct annual performance reviews for BCs.
Mystery Shoppers Survey
- Ensure close follow up on action plans in order to improve D.I.O.R indicators of assigned counters.
**Requirements**:
WHO YOU ARE
- At least 5-8 years/experience in retail/operations at supervision level and already managing a team.
- Excellent knowledge/ experience in retail business.
- Strong leadership and people management skills.
- Experience in building effective teams.
- A result-driven high achiever with ambition, motivation and dynamism.
- Self
- motivated, down to earth and willing to learn.
KEY COMPETENCIES
- Strong interpersonal & communication skills
- People-oriented supervisory skills
- Customer and sales focus
- Strong negotiation and analytical skills
- Highly organized and able to multi-task
Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover f
-
Retail Operations Manager
3 months ago
Jakarta, Indonesia Levi Strauss & Co. Full timeRetail Operations Manager This position is responsible for developing and managing operations program for Levi’s® Retail Division within the Operations function. Operations program includes development and implementation of policies and procedures; development and management of operational expense budgets; development and implementation of labor model;...
-
Operation Associate Manager
5 months ago
Jakarta, Indonesia Kanmo Retail Group Full time**Key Responsibilities**: - Oversee multiple retail stores within the Jakarta area, ensuring smooth operations and adherence to company standards. - Develop and implement strategic plans to drive sales growth and achieve revenue targets. - Monitor and analyze store performance, identifying areas for improvement and implementing corrective measures. - Train,...
-
Manager, Retail Operations
3 months ago
Jakarta, Indonesia PUMA Full time**RETAIL CORPORATE** **MANAGER, RETAIL OPERATIONS**: - Jakarta, Indonesia**YOUR MISSION**: - Responsible for driving overall PUMA brand retail presentation, in Owned & Operated retail stores (FPS & FOC) country-wide. - Accountable for setting targets and standards for store operations and ensure that financial targets (e.g. sustainable comp sales,...
-
Assistant Manager, Retail Operations
1 month ago
Jakarta, Jakarta, Indonesia adidas Full timePurpose / Mission Deliver the performance targets set for their businesses based on an in-depth understanding of local retail environment and retail operations. Direct operations of Retail business activities to ensure current and future plans of the organization are met. Oversee and direct activities of Retail and store managers in the achievement of...
-
Assistant Manager, Retail Operations
1 month ago
Jakarta, Indonesia adidas Full timePurpose / Mission Deliver the performance targets set for their businesses based on an in-depth understanding of local retail environment and retail operations. Direct operations of Retail business activities to ensure current and future plans of the organization are met. Oversee and direct activities of Retail and store managers in the achievement...
-
Assistant Retail Operation Manager
2 months ago
Jakarta, Indonesia Catalyst Tech Full time**Job Descriptions**: - Assist manager on day to day operation for all retail channel (offline stores, e-commerce, and marketplace) - Create and execute sales strategies to achieve monthly and annual target - To manage ideal inventory level for each channel/stores and conduct stock opname regularly. - Overseeing the SOP, administrative processes and...
-
Senior Manager Commercial and Operations
3 months ago
Jakarta, Indonesia Seven Retail Group Full time**Position Overview**: As the Senior Manager Commercial & Operations, you will play a pivotal role in driving the growth and success of our beauty clinic brand (SOZO). Your focus will be on developing and executing commercial strategies that enhance our market position, optimize operational efficiency, and maximize revenue. You will lead a dedicated team and...
-
Retail Operations Director
5 days ago
Jakarta, Jakarta, Indonesia Potentia HR Consulting Full timeAbout the RolePotentia HR Consulting is seeking a highly skilled and experienced Retail Operations Director to lead our retail operations and drive business growth. As a key member of our team, you will be responsible for developing and implementing strategies to achieve sales, operations, and organizational goals.Key ResponsibilitiesDevelop and Implement...
-
Sales & Retail Operation Manager
3 months ago
Jakarta, Indonesia LUXASIA Full timeLUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest...
-
Retail Operations Manager
3 months ago
Jakarta, Indonesia Levi Strauss & Co. Full timeThe Retail Operations Manager is a key leadership role responsible for overseeing the day-to-day activities of the stores' operations and mainly to implement the right processes and practices across the organization. This role involves coordinating with various operational functions to ensure efficiency, productivity, and the achievement of organizational...
-
Retail Operation Director
2 months ago
Jakarta, Indonesia Michael Page Indonesia Full timeOpportunity within Growing BusinessSenior Strategic position in Operation About Our Client Our client is a Respective & Solid Player in Retail Industry in Indonesia. Job Description This candidate will be responsible for:Formulate and execute operational strategies to fulfil company objectives, in collaboration with other divisions.Oversee routine store...
-
Retail Operation Director
4 weeks ago
Jakarta, Jakarta, Indonesia Michael Page Indonesia Full timeOpportunity within Growing BusinessSenior Strategic position in Operation About Our Client Our client is a Respective & Solid Player in Retail Industry in Indonesia. Job Description This candidate will be responsible for:Formulate and execute operational strategies to fulfil company objectives, in collaboration with other divisions.Oversee routine store...
-
Head of Retail Operations
3 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: Our Client is a leading consumer electronics retail chain that is fast expanding across Indonesia. **Key Responsibilities**: - Monitor and drive store performance - Ability to manage and develop operation team - Ensure daily store operation as per corporate guidance - Responsible in achieving corporate’s sales target, LFL, growth,...
-
Operational Manager
3 months ago
Jakarta, Indonesia PT. Basa Inti Persada (NOBBY) Full time**Qualifications**: 1. Having bachelor degree in management or related field 2. Maximum age 35 years 3. Have experience in a similar position for at least 5 years, preferably experienced fashion retail 4. Have a great leadership skill, able to manage and motivate a team 5. Able to make decisions quickly and precisely 6. Have integrity, honest, ethical, and...
-
Retail Operation Manager
3 months ago
Jakarta, Indonesia Binabusana Internusa Full timeWe firmly believe that the most powerful engine for future growth is to make sure we have well-developed talents working together to achieve goals. “Excellence Through People and Process” is not just a motto, but ingrained as organization mindset. If you are a person with unbending will, integrity, keen on learning, and a team player, then you are the...
-
Head of Retail Operations
3 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: Our Client is a leading MNC retail company with extensive outlets and a strong presence in Indonesia. **Responsibilities**: - Create a business plan over a 3 years horizon keeping in mind the changing consumer trends and the marketplace - Communicate, align & drive various teams to the organization’s vision and goals - Lead the...
-
Area Manager
3 months ago
Jakarta, Indonesia SATURDAYS Full time**Position Title**: Area Manager - Retail Optics **Location**: Nationwide **Department**: Operations Department **Reports To**: Retail Manager **Job Type**: Full-time **Responsibilities**: The Area Manager is responsible for the strategic leadership and operational management of multiple retail optical store areas within a designated region. This role...
-
Gm of Operations
2 months ago
Jakarta, Indonesia WeNetwork Asia Full timeAbout the Company: Our client is a large listed group within fast paced Retail industry sector. As part of their business growth, they are currently looking for experienced shipping manager to increase their operations **Key Responsibilities**: - Develop sales and P&L strategies to maintain store cost efficiency - Coordinate with diverse departments to...
-
Senior Retail Manager
3 months ago
Jakarta, Indonesia FOOM Full timeKey Responsibilities: - Developing Foom Stores (Brand flagship and experience stores) from the strategic and growth plan to contribute overall sales contributions - Plan, target, approach and negotiate potential Foom Stores location include finalizing better deal and agreement with the location owners/management - Manage E2E retails expansion and operations...
-
Retail Manager
3 months ago
Jakarta, Indonesia PT Talentive Consulting Indonesia Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Penjualan dan Pemasaran, Penjualan (Non-Teknis), Operasi Ritel **Jenjang Karir** Asisten Manajer, Asisten Manajer Senior, Manajer - Departemen **Job Deskripsi** - Develop and implement sales strategies to achieve revenue targets and increase market share. - Monitor sales...