Retail Operations Manager

3 months ago

Jakarta, Indonesia Levi Strauss & Co. Full time

The Retail Operations Manager is a key leadership role responsible for overseeing the day-to-day activities of the stores' operations and mainly to implement the right processes and practices across the organization. This role involves coordinating with various operational functions to ensure efficiency, productivity, and the achievement of organizational goals. The Retail Operations Manager is also tasked with improving processes, optimizing resource allocation, and maintaining high standards of quality and customer satisfaction.

Responsibility

1. Operations Oversight:

- Supervise and manage the operations team, providing guidance, mentoring, and performance feedback (internal and external).
- Ensure the smooth execution of daily operational activities, including sales thru, products allocation, inventory management, and logistics

2. Process Improvement:

- Identify inefficiencies and bottlenecks in operational processes and implement strategies for streamlining workflows.
- Introduce and monitor key performance indicators (i.e: UPT, ATV, AUR ) to sales team (TLs, DMs) and store team to measure operational efficiency and track improvements.

3. Resource Management:

- Allocate resources effectively to meet sales targets, project deadlines, and service-level agreements.
- Collaborate with Ops. Trainer (internal and external) to ensure the training, and skill development to enhance team performance.

4. Quality Control:

- Implement quality assurance measures to maintain consistent product or service quality.
- Develop and enforce quality control standards and procedures, ensuring compliance with industry regulations and company policies.

5. Budget Management:

- Collaborate with finance teams to develop and manage operational budgets.
- Monitor expenses and identify cost-saving opportunities without compromising quality and safety.
- Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

6. Supply Chain Coordination:

- Liaise with allocator, visual merchandising team, logistics and distribution vendors, to ensure timely delivery of marketing materials and products delivery.
- Monitor inventory levels and coordinate replenishment to avoid shortages or excess stock.
- Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, inventory management, and shipping

7. Data Analysis and Reporting:

- Collect, analyze, and interpret operational data to identify trends and areas for improvement.
- Analyze and improve organizational process and workflow, employee and space requirements, and continuously monitor store layout; implement changes.
- Using insights from these data, to create improved processes and procedures that help the organisation leverage its comparative advantages and achieve its business goals at the lowest possible cost.
- Generate regular reports for senior management detailing operational performance and recommending strategies.

8. Cross-Functional Collaboration:

- Collaborate with other departments, such as sales, marketing, and planning and allocation, to align operations with business goals.
- Facilitate effective communication and teamwork between departments.
- Partnering with Franchisee teams to improve proprietary tools and ways of working.

9. Continuous Improvement Culture:

- Foster a culture of continuous improvement and innovation within the operations team.
- Encourage the team to propose and implement ideas for enhancing processes and efficiency.
- Improving operational processes and best practices in store

10. Health and Safety Compliance:

- Uphold and enforce health, safety, and environmental standards across operations.
- Implement safety protocols and training programs in collaboration with Trainer Ops or Mall Team to mitigate risks and accidents.

**Requirements**:

- Bachelor's degree in operations management, business administration, or a related field; master's degree is a plus.
- Proven experience (5+ years) in operations management or a relevant leadership role.
- Strong understanding of store operational processes and quality control.
- Excellent leadership, communication, influencing, and interpersonal skills.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Problem-solving skills and the ability to make decisions under pressure.
- Strong drive with sound business/commercial acumen skills
- Exemplary planning and execution skills: establish plans, manage and improve processes, drive team execution
- Good business development and negotiation skills

LOCATION

Indonesia, Jakarta - Office

FULL TIME/PART TIME

Full time

  • Retail Operations Manager

    3 months ago

    Jakarta, Indonesia Levi Strauss & Co. Full time

    Retail Operations Manager This position is responsible for developing and managing operations program for Levi’s® Retail Division within the Operations function. Operations program includes development and implementation of policies and procedures; development and management of operational expense budgets; development and implementation of labor model;...

  • Operation Associate Manager

    5 months ago

    Jakarta, Indonesia Kanmo Retail Group Full time

    **Key Responsibilities**: - Oversee multiple retail stores within the Jakarta area, ensuring smooth operations and adherence to company standards. - Develop and implement strategic plans to drive sales growth and achieve revenue targets. - Monitor and analyze store performance, identifying areas for improvement and implementing corrective measures. - Train,...

  • Manager, Retail Operations

    3 months ago

    Jakarta, Indonesia PUMA Full time

    **RETAIL CORPORATE** **MANAGER, RETAIL OPERATIONS**: - Jakarta, Indonesia**YOUR MISSION**: - Responsible for driving overall PUMA brand retail presentation, in Owned & Operated retail stores (FPS & FOC) country-wide. - Accountable for setting targets and standards for store operations and ensure that financial targets (e.g. sustainable comp sales,...

  • Assistant Manager, Retail Operations

    1 month ago

    Jakarta, Jakarta, Indonesia adidas Full time

    Purpose / Mission Deliver the performance targets set for their businesses based on an in-depth understanding of local retail environment and retail operations. Direct operations of Retail business activities to ensure current and future plans of the organization are met. Oversee and direct activities of Retail and store managers in the achievement of...

  • Assistant Manager, Retail Operations

    1 month ago

    Jakarta, Indonesia adidas Full time

    Purpose / Mission  Deliver the performance targets set for their businesses based on an in-depth understanding of local retail environment and retail operations.  Direct operations of Retail business activities to ensure current and future plans of the organization are met.  Oversee and direct activities of Retail and store managers in the achievement...

  • Assistant Retail Operation Manager

    2 months ago

    Jakarta, Indonesia Catalyst Tech Full time

    **Job Descriptions**: - Assist manager on day to day operation for all retail channel (offline stores, e-commerce, and marketplace) - Create and execute sales strategies to achieve monthly and annual target - To manage ideal inventory level for each channel/stores and conduct stock opname regularly. - Overseeing the SOP, administrative processes and...

  • Senior Manager Commercial and Operations

    3 months ago

    Jakarta, Indonesia Seven Retail Group Full time

    **Position Overview**: As the Senior Manager Commercial & Operations, you will play a pivotal role in driving the growth and success of our beauty clinic brand (SOZO). Your focus will be on developing and executing commercial strategies that enhance our market position, optimize operational efficiency, and maximize revenue. You will lead a dedicated team and...

  • Retail Operations Director

    5 days ago

    Jakarta, Jakarta, Indonesia Potentia HR Consulting Full time

    About the RolePotentia HR Consulting is seeking a highly skilled and experienced Retail Operations Director to lead our retail operations and drive business growth. As a key member of our team, you will be responsible for developing and implementing strategies to achieve sales, operations, and organizational goals.Key ResponsibilitiesDevelop and Implement...

  • Sales & Retail Operation Manager

    3 months ago

    Jakarta, Indonesia LUXASIA Full time

    LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest...

  • Retail Operations Manager

    3 months ago

    Jakarta, Indonesia LUXASIA Full time

    LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest...

  • Retail Operation Director

    2 months ago

    Jakarta, Indonesia Michael Page Indonesia Full time

    Opportunity within Growing BusinessSenior Strategic position in Operation About Our Client Our client is a Respective & Solid Player in Retail Industry in Indonesia. Job Description This candidate will be responsible for:Formulate and execute operational strategies to fulfil company objectives, in collaboration with other divisions.Oversee routine store...

  • Retail Operation Director

    4 weeks ago

    Jakarta, Jakarta, Indonesia Michael Page Indonesia Full time

    Opportunity within Growing BusinessSenior Strategic position in Operation About Our Client Our client is a Respective & Solid Player in Retail Industry in Indonesia. Job Description This candidate will be responsible for:Formulate and execute operational strategies to fulfil company objectives, in collaboration with other divisions.Oversee routine store...

  • Head of Retail Operations

    3 months ago

    Jakarta, Indonesia WeNetwork Asia Full time

    **About the Company**: Our Client is a leading consumer electronics retail chain that is fast expanding across Indonesia. **Key Responsibilities**: - Monitor and drive store performance - Ability to manage and develop operation team - Ensure daily store operation as per corporate guidance - Responsible in achieving corporate’s sales target, LFL, growth,...

  • Operational Manager

    3 months ago

    Jakarta, Indonesia PT. Basa Inti Persada (NOBBY) Full time

    **Qualifications**: 1. Having bachelor degree in management or related field 2. Maximum age 35 years 3. Have experience in a similar position for at least 5 years, preferably experienced fashion retail 4. Have a great leadership skill, able to manage and motivate a team 5. Able to make decisions quickly and precisely 6. Have integrity, honest, ethical, and...

  • Retail Operation Manager

    3 months ago

    Jakarta, Indonesia Binabusana Internusa Full time

    We firmly believe that the most powerful engine for future growth is to make sure we have well-developed talents working together to achieve goals. “Excellence Through People and Process” is not just a motto, but ingrained as organization mindset. If you are a person with unbending will, integrity, keen on learning, and a team player, then you are the...

  • Head of Retail Operations

    3 months ago

    Jakarta, Indonesia WeNetwork Asia Full time

    **About the Company**: Our Client is a leading MNC retail company with extensive outlets and a strong presence in Indonesia. **Responsibilities**: - Create a business plan over a 3 years horizon keeping in mind the changing consumer trends and the marketplace - Communicate, align & drive various teams to the organization’s vision and goals - Lead the...

  • Area Manager

    3 months ago

    Jakarta, Indonesia SATURDAYS Full time

    **Position Title**: Area Manager - Retail Optics **Location**: Nationwide **Department**: Operations Department **Reports To**: Retail Manager **Job Type**: Full-time **Responsibilities**: The Area Manager is responsible for the strategic leadership and operational management of multiple retail optical store areas within a designated region. This role...

  • Gm of Operations

    2 months ago

    Jakarta, Indonesia WeNetwork Asia Full time

    About the Company: Our client is a large listed group within fast paced Retail industry sector. As part of their business growth, they are currently looking for experienced shipping manager to increase their operations **Key Responsibilities**: - Develop sales and P&L strategies to maintain store cost efficiency - Coordinate with diverse departments to...

  • Senior Retail Manager

    3 months ago

    Jakarta, Indonesia FOOM Full time

    Key Responsibilities: - Developing Foom Stores (Brand flagship and experience stores) from the strategic and growth plan to contribute overall sales contributions - Plan, target, approach and negotiate potential Foom Stores location include finalizing better deal and agreement with the location owners/management - Manage E2E retails expansion and operations...

  • Retail Manager

    3 months ago

    Jakarta, Indonesia PT Talentive Consulting Indonesia Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Penjualan dan Pemasaran, Penjualan (Non-Teknis), Operasi Ritel **Jenjang Karir** Asisten Manajer, Asisten Manajer Senior, Manajer - Departemen **Job Deskripsi** - Develop and implement sales strategies to achieve revenue targets and increase market share. - Monitor sales...