IT Product Support

5 days ago


Jakarta, Indonesia Kompas Gramedia Full time

Menerima dan memberikan solusi terhadap keluhan data dan setting aplikasi dari IT Support, unit dan store

Membuat rekap pekerjaan terkait dengan tanggung jawab terhadap system dan aplikasi yang sedang dalam perbaikan atau perubahan

Melakukan kolaborasi dengan product owner dalam melakukan perubahan maupun pembuatan aplikasi baru

Melakukan dan memastikan deployment di sisi client di toko-tokonya dan melaporkan hasil deployment kepada manager (sukses atau bermasalah) sesuai jadwal dan kriteria yang dimintakan (khusus untuk masalah aplikasi, OS, DB, atau security deployment)

Memastikan data akurat dan benar khusus yang berhubungan dengan pihak ke tiga
Pendidikan mínimal S1 dengan IPK mínimal 3.00 diutamakan jurusan Komputer Akuntansi, Sistem Informasi yang paham Akuntansi

Pengalaman mínimal 1 tahun di bidang Sistem Informatika

Memiliki kemampuan leadership, negosiasi, mengembangkan orang lain

Mampu berpikir analitis dan sistematis

Dapat menggunakan bahasa Inggris secara aktif

Komunikatif

Memiliki pengetahuan tentang hardware, software, infrastruktur, database engine, dan system ERP dengan baik, dan memiliki pengetahuan design system dengan UML.

Memiliki sertifikat Vaksin Covid Booster



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