Driver Operations Associate
4 days ago
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.
**What you’ll do**:
- Lead the drivers onboarding team consist of call ops agent and document verification team
- Working closely with Team Leader and QA team to improve agents quality and overall performance.
- Monitor and analyze drivers onboarding funnels and maintain high conversion rates on each funnel steps
- Assess, develop, and refine the whole onboarding process
- Working closely with regional team to fine tune the drivers onboarding process and policies
- Collaborate with Lead Generation and Marketing team to improve driver leads quality & quantity
**What we seek**:
- Positive, passionate, proactive, self-initiative and attentive to details
- Critical thinker and never ending improvement mindsets
- Good people management skills
- Data driven and numbers oriented person
**What you’ll need**:
- At least 2 years experience from operations background, preferably from a startup company.
- Strong analytical skills
- Experience in call center operations is a plus
- Ability to communicate, present and influence in a credible and effectively at all levels of the organization
- Ability to champion new processes from plan to close
- Strong verbal and written communication skills with fluent proficiency in written and spoken English
- Experience and familiar with spreadsheets, Microsoft Excel, and PowerPoint
- Lalamove respects your privacy and is committed to protecting your personal data.
Untuk semua kandidat
-
Driver Operations Associate
1 week ago
Jakarta, Indonesia lalamove Full timeLalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery...
-
Operations Associate
4 days ago
Jakarta, Indonesia lalamove Full timeLalamove is disrupting the logistics industry by connecting customers and driver-partners directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand...
-
Operations Associate
4 days ago
Jakarta, Indonesia lalamove Full timeAt Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia and Latin...
-
Operations Associate
6 days ago
Jakarta, Indonesia lalamove Full timeLalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Our strength lies in our internal values, namely **Passion** in...
-
Operations Associate
4 days ago
Jakarta, Indonesia lalamove Full timeAt Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia and Latin...
-
Operations Associate
5 days ago
Jakarta, Indonesia lalamove Full timeDo you find it nearly impossible to create an impact? **Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and...
-
Operations Associate
1 week ago
Jakarta, Indonesia lalamove Full timeDo you find it nearly impossible to create an impact? **Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and...
-
Operations Associate
7 days ago
Jakarta, Indonesia lalamove Full timeDo you find it nearly impossible to create an impact? **Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and...
-
Operations Associate
6 days ago
Jakarta, Indonesia lalamove Full timeLalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! Our strength lies in our internal values, namely **Passion**...
-
Operations Senior Associate
4 days ago
Jakarta, Indonesia lalamove Full timeDo you find it nearly impossible to create an impact? **Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and...
-
Key Operation Fleet
4 days ago
Jakarta, Indonesia Fresh Factory Full timeJob Description: - Monitoring and problem solving delivery issue - Planning and monitoring Tkbm Issue - Maintenence internal audit - Safety officer training for new driver & new kurir - Planning schedule driver and unit daily Delivery - Set up operation for new project Qualification: - Male - Age 20-30 years - Minimum education: D3 (Associate's Degree) -...
-
Operations Senior Associate
1 week ago
Jakarta, Indonesia lalamove Full timeLalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! We are looking for a - THE RECRUITMENT PROCESSES WILL BE...
-
Driver
2 weeks ago
Jakarta, Indonesia Emarald Group Full timeJob Scope: - Manage and train driver acquisition team - Monitor team performance on a monthly basis - Conduct monthly review of all driver acquisition, engagement and performance metrics on a monthly basis - Create recruitment strategies across channels - Prepare supply plan for all hubs and marketplace. - Monitor driver and rider performance on a regular...
-
Client Operations Associate
14 hours ago
Jakarta, Indonesia BrandBastion Full timeThis is a fully remote position open for European or North American (Eastern) timezones_ BrandBastion transforms the way brands deal with social engagement. We work with great brands like Netflix, Uber and NARS to help them get the most out of their social media engagement, across paid and organic assets. Our proprietary technology automates the management...
-
Operation Associate Intern
5 days ago
Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full timeINDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). We are seeking a motivated and detail-oriented Operations Associate Intern to join our team. This internship opportunity...
-
Associate General Counsel
2 days ago
Jakarta, Indonesia Micron Semiconductor Asia Operations Pte. Ltd Full time**Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...
-
Driver General Operator
1 week ago
Jakarta, Indonesia PT. Supraco Indonesia Full timeKami mencari kandidat untuk mengisi posisi General Operator penempatan di Riau/seluruh indonesia dengan kualifikasi sebagai berikut: - Memiliki pengalaman mengemudikan kendaraan besar jenis trailer mínimal 3 tahun - Mempunyai SIM B2 (Trailer Driver/Equipment Operator) - Minimal Lulus SMA - Usia maksimal 46 tahun - Bersedia bekerja di bawah rotasi dan...
-
Driver & Operator Truck Crane
7 days ago
Jakarta, Indonesia PT. Qdc Technologies Full timeDriver & Operator Truck Crane - SMP/SMA Sederajat - Pengalaman min. 2 tahun sebagai Operator Truck Crane - Memiliki SIO yang masih aktif (BNSP/Kemnaker RI) - Penempatan Project Kolaka - Sulawesi "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan...
-
Finance Associate
4 days ago
Jakarta, Indonesia lalamove Full timeAt Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia and Latin...
-
Performance Fulfillment Senior Associate
1 week ago
Jakarta, Indonesia lalamove Full timeDo you find it nearly impossible to create an impact? **Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and...