Operations Associate

5 days ago


Jakarta, Indonesia lalamove Full time

Do you find it nearly impossible to create an impact?
**Here at Lalamove, we provide you, an Operations geek, the opportunity to make an impact **by formulating and delivering initiatives that will improve the lives of our driver-partners. You'll create and develop driver acquisition and onboarding processes (see how many breadwinners can bring joy and happiness to their families?), monitor drivers' SOP and quality, and grow and maintain a high driver community.

**Your impact won't end there**; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives.
**You are the one who will directly empower our driver-partners and ensure their long-term economic viability**.
- THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH AND ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED_
- Identify, approach, and acquire potential driver partners for Big Fleet only (Pickup Box, CDE, CDD, Heavy Truck)
- Manage the performance of 2 Driver Field Sales, who will support you on drivers acquisition
- Execute drivers activation activity (setup daily activation comms, setup weekly drivers incentive mission, order assigning activity when necessary)
- Maintain Drivers response rate and order fulfillment
- Provide insightful daily & weekly performance report of drivers acquisition, onboarding, and fulfillment activities
- Collaborate with related departments to boost driver leads, supply, and fulfillment (Marketing, Business Development, CX, etc)

**Job Requirements**:

- Graduate from reputable university
- Minimum 1-2 years of experience working in logistics operations
- Having an experience in sales operations is a plus point
- Familiar with Google Spreadsheets and reporting
- Good communication and interpersonal skill
- Able to meet the target determined by company



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