Current jobs related to Operations Associate - Jakarta - Indepay | Setara Networks

  • Partnership Operations Associate

    7 days ago

    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    We are seeking a Partnership Operations Associate to manage the registration and onboarding of new merchants, as well as provide ongoing support to existing merchants. The Partnership Operations Associate will work closely with internal teams to ensure a seamless and efficient merchant registration process. **Key Responsibilities**: - Manage the...

  • Client Operations Associate

    1 week ago

    Jakarta, Indonesia BrandBastion Full time

    This is a fully remote position open for European or North American (Eastern) timezones_ BrandBastion transforms the way brands deal with social engagement. We work with great brands like Netflix, Uber and NARS to help them get the most out of their social media engagement, across paid and organic assets. Our proprietary technology automates the management...

  • Partnerships Operation Associate

    6 days ago

    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    We are seeking a Partnerships Operation Associates who is detail-oriented and highly organized. You will be responsible for coordinating and managing various operational aspects of our partnerships, ensuring smooth execution, and fostering strong relationships with external partners. This position requires strong communication skills, analytical abilities,...

  • Partnership Operations Associate

    6 days ago

    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    We are seeking a Partnership Operations Associate who is detail-oriented and highly organized. You will be responsible for coordinating and managing various operational aspects of our partnerships, ensuring smooth execution, and fostering strong relationships with external partners. This position requires strong communication skills, analytical abilities,...

  • Operations Associate Volunteer

    5 days ago

    Jakarta, Indonesia Youthplomacy Full time

    **OPERATIONS PORTFOLIO** The operations team is an essential part of Youthplomacy's day-to-day business; headed by the Director of Operations, the team aims to provide guidance and advice on events, oversee the implementation of programs by each division, and administer organization-wide digital events. **OPERATIONS ASSOCIATE** **Reports to **:Director of...

  • Operation Associate Intern

    2 weeks ago

    Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full time

    INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). We are seeking a motivated and detail-oriented Operations Associate Intern to join our team. This internship opportunity...

  • Financial Operations Associate to Director

    1 week ago

    Jakarta, Jakarta, Indonesia PT Sumber Mitra Jaya Full time

    About the RoleWe are seeking a highly organized and detail-oriented Financial Operations Associate to Director at PT Sumber Mitra Jaya, a leading company in Jakarta. In this contract role, you will play a crucial administrative and financial support function, ensuring the seamless operation of the Director's office and contributing to the overall efficiency...

  • Associate General Counsel

    2 weeks ago

    Jakarta, Indonesia Micron Semiconductor Asia Operations Pte. Ltd Full time

    **Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...

  • Operations Associate

    2 weeks ago

    Jakarta, Indonesia lalamove Full time

    Lalamove is disrupting the logistics industry by connecting customers and driver-partners directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand...

  • Lending Operation Associate

    1 week ago

    Jakarta, Indonesia Grab Full time

    **Job Description**: **Who We Are** OVO is Indonesia’s first fintech unicorn and a leading digital payment and financial services platform serving Indonesians nationwide. Our mission is to open up access to financial services through products and services that are easy-to-use, secure and affordable. As part of the ecosystem of Grab, Southeast Asia's...

Operations Associate

2 weeks ago

Jakarta, Indonesia Indepay | Setara Networks Full time

As an Operations Associate, you will play a key role in driving the organization’s growth with your expertise in managing customers. You will build a sustainable relationship with customers and be their trusted advisor showcasing Setara as a consumer-friendly organization. You will achieve “Customer Delight” based on the business processes that are assigned to you & ensure that all issues, weaknesses, and complexities with the processes are resolved with good communication.

**What will you do?**

In this role, you will execute the back-end Customer Service/ Support operations while ensuring that:

- You will create policies and procedures and oversee the customer service provided by the team.
- Provide timely, accurate, and complete information to customers using the right tools/channels
- Ensure issues are escalated timely to achieve maximum customer satisfaction
- Follow communication procedures, guidelines, and policies keeping your distinct style intact
- Ensure the highest standards of customer communication & services
- Create documentation and records of all interactions
- Provide insight to management on the offerings through publishing a dashboard of the queries and complaints periodically.
- Continuously update yourself with new products and services that are rolled out

**Requirements**:
For the role, we are hiring professionals who are performing at an exceptionally high level in their current profile
- Graduation from a premier University, relevant experience of 1-3 years, handling customers in a startup and/or a product company is preferable.
- Demonstrable experience in managing a variety of stakeholders and conflict resolution based on defined SLAs and processes.
- Excellent interpersonal and communication skills
- Experience in handling compliances, reconciliations, KYC/CDD
- Have decent expertise in MS Office, ERP/CRM portals & managing tools like Freshdesk
- Has excellent problem-solving and analytical skills and can think outside the box to proactively provide the right solution.

**Benefits**

You will be working alongside other passionate and talented people with all the perks and flexibility of a coveted technology product company. Of course, we do have competitive salaries, long-term incentives, and many other generous benefits. We promote entrepreneurship culture and look forward to a budding ground for future entrepreneurs.