Client Integration Staff
2 days ago
**Job Purpose**
Client Integration Staff will be in charge of carrying out the system integration process between Partners and Alto, performing SIT and UAT, and problem-solving.
**This position will be reporting directly to the Technical Manager.**
**Main Responsibility**
- Maintain knowledge of the ALTOPay products.
- Assist clients in the integration process with doing SIT and UAT.
- Maintain and troubleshoot the sandbox environment
- Liaise with the business team during client onboarding.
- Communicate customer feedback to the technical ops team.
**Knowledge & Experience**
- Good problem solving and communication skill
- Good knowledge of Rest API
- Familiar with testing tools such as postman
- Know testing automation will be advantages.
- Know Linux and SQL query will be advantages.
- Minimum 1-year experience in IT Quality Assurance or Client Integration. Fresh graduate is welcome to apply.
**Competencies**
- Critical thinking skills to recommend original and productive ideas.
- Interpersonal skills to work collaboratively with various stakeholders who may have competing interests
- The ability to conduct market research
- Excellent writing skills to prepare detailed reports
- Ability to synthesize complex data into actionable goals
- Product management experience
- Strong statistical foundations
**Core behaviour**
- Challenge Status Quo
- Act Responsibility
- Know Our People
- Get Things Done
- Empower People
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