Customer Experience
3 days ago
Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Keeping records of customer interactions, transactions, comments, and complaints
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
- Maximum 29 years old
- Diploma or Bachelor Degree with any major
- Proven customer support experience for at least 1 years or experience as a Client Service Representative
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Work Shifting
- Willing to be placed Surabaya
"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."
"Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."
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Customer Experience
5 days ago
Surabaya, Indonesia SEVIMA Full timeIdentifying ideal customer profiles and mapping customer journeys to identify the gaps in customer experience across all touchpoints, for all kinds of customer interactions, transactions and engagements - from purchase to product return to customer support. Liaise with internal teams such as marketing, sales, product development, account management,...
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Customer Experience Specialist
7 days ago
Surabaya ꦱꦸꦫꦧꦪ, Indonesia Ctlyst Full timeCustomer Focused Sales Leader: We are seeking an experienced Store Manager to lead and develop our store team, focusing on delivering exceptional customer experiences and driving sales performance. The successful candidate will have a passion for luxury retail, excellent leadership skills, and a proven track record of success.Key Responsibilities:Client...
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Surabaya, Indonesia Gold's Gym Full time**Requirements**: - Maximum 29 years old - Diploma or Bachelor Degree with any major - Proven customer support experience for at least 1 years or experience as a Client Service Representative - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task,...
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Customer Service and Experience Centre
6 days ago
Surabaya, Indonesia Swee Lee Full timeMenyediakan layanan, pengetahuan produk, dan keahlian pada pelanggan. - Menjual alat musik dan merchandise. - Mempertahankan tingkat pelayanan dan kepuasan pelanggan yang tinggi. - Mengelola panggilan masuk dan keluar secara tepat waktu. - Membantu penelepon dengan pemecahan masalah, menavigasi situs web perusahaan, atau menggunakan produk atau layanan. -...
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Surabaya, Indonesia Vista Musical Instruments Full time**Responsibilities**: - Merencanakan, mengelola, dan memantau operasi harian. - Memantau proses operasi dan bertindak sebagai pengambil keputusan jika terjadi masalah operasional. - Memotivasi, mengelola, dan memimpin tim menuju keberhasilan. - Mengelola inventaris dan menjaga stok pada tingkat yang optimal. - Mempertahankan tingkat layanan dan kepuasan...
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Surabaya, Indonesia Swee Lee Full timeMerencanakan, mengelola, dan memantau operasi harian. - Memantau proses operasi dan bertindak sebagai pengambil keputusan jika terjadi masalah operasional. - Memotivasi, mengelola, dan memimpin tim menuju keberhasilan. - Mengelola inventaris dan menjaga stok pada tingkat yang optimal. - Mempertahankan tingkat layanan dan kepuasan pelanggan yang tinggi. -...
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Customer Support
6 days ago
Surabaya, Indonesia PERSOLKELLY Indonesia Full timeWilling to be placed in Lamongan - At least 1 year of working experience in the related field is required for this position - Has experiences handling EXIM **Responsibilities**: - Maintaining a positive and professional attitude toward customers at all times and responding promptly to customer inquiries to ensure customer satisfaction. - Handling Shipping...
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Customer Support
7 days ago
Surabaya, Indonesia PERSOLKELLY Indonesia Full time**Location**: - Surabaya- Surabaya**Work Type**: - Full Time- Willing to be placed in Lamongan - At least 1 year of working experience in the related field is required for this position - Has experiences handling EXIM Job Responsibilities: - Maintaining a positive and professional attitude toward customers at all times and responding promptly to customer...
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Customer Interaction
7 days ago
Surabaya, Indonesia Bayer Full time**Customer Interaction** **PURPOSE** To ensure seamless & effecient customer service (internal and external) through effective collaborations with cross functional teams to ensure the business needs/ targets are fulfilled. Utilizing new processes and technology to enhance customer experience ensuring efficiencies. Focus on Crop Protection Product. **MAJOR...
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Customer Service
2 days ago
Surabaya, Indonesia PT. Handyman Smarttech Indonesia Full time**REQUIREMENTS**: - Great Problem-solving aptitude - Personable, attentive, and effective listener - Strong interpersonal and persuasive speaking skills - Excellent verbal communicator - willingness to improve - Knowledge of applicable products and markets - Experience in Customer Service Field, Call Center, or Collections Clerical or Data Entry Experience...
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Customer Service
23 hours ago
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Customer Service
6 days ago
Surabaya, Indonesia PT RAXI INDONESIA Full timeMenjawab Pertanyaan tentang Service Kendaraan Bermotor - Memproses orderan dan penjadwalan Mekanik - Memberikan Informasi Promo Paket Service - Aktif Menjangkau Customer - Mengatasi Komplain Customer - Merespon Review dari Customer - Membantu Membuat Konten Menarik **Salary**: From Rp2,500,000 per month **Education**: - SMA/SMU/SMK...
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Customer Service Manager
6 days ago
Surabaya, Indonesia ITGENIO Full time**ITgenio is an international school for online education. We teach children and teenagers from 5 to 18 years old online from anywhere in the world.** **And now we are looking for a Customer Service Manager with experience in the English-speaking market (USA, Canada, UK) to join our team.** **What you will do**: - Systematize and qualify new leads in...
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Customer Service Support
6 days ago
Surabaya, Indonesia Sinergi Performa Cipta Full timeJob Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals including...
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Customer Service
7 days ago
Surabaya, Indonesia Mulia Perkasa Full time_**Customer Service**_ **Kualifikasi**: - Pria/wanita, maksimal 35 tahun - Pendidikan Min. SMA - Bertanggung jawab dan teliti - Mampu mengoprasikan komputer - Menguasai Ms. Office - Mampu berkomunikasi dengan baik (lebih diutamakan) **Jobdesk**: - Membangun hubungan yang baik dengan pelanggan - Memahami produk/jasa yang ditawarkan perusahaan - Melakukan...
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Customer Service
2 weeks ago
Surabaya, Indonesia Valdo Sumber Daya Mandiri Full timeEssential Experience / Criteria (mandatory): - Min D3/S1 any major With GPA 2,75 - Clear Articulation and good communication in Bahasa - Experience in customer service area - Experience in sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Vaccinated : 2 Dose - Energetic and agile - Min. Fresh graduate and max 2 years in the same...
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Customer Success Agent
4 days ago
Surabaya, Indonesia PT Jiva Agriculture Indonesia Full time**Roles & Responsibilities**: - **Consistently make a good relation with the customer** - **Follow up with the existing customers to get feedback and understanding of the issue** - **Communicate with customers to understand their requirements and needs** - **Introducing to customers related to new product launch, other promotions** - **Assisting in...
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Customer Support
6 days ago
Surabaya, Indonesia PERSOLKELLY Indonesia Full timeWilling to be placed in Lamongan - At least 1 year of working experience in the related field is required for this position - Has experiences handling EXIM **Responsibilities**: - Maintaining a positive and professional attitude toward customers at all times and responding promptly to customer inquiries to ensure customer satisfaction. - Handling Shipping...
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Customer Support
7 days ago
Surabaya, Indonesia PERSOLKELLY Indonesia Full time**Location**: - Surabaya- Surabaya**Work Type**: - Full Time- Willing to be placed in Lamongan - At least 1 year of working experience in the related field is required for this position - Has experiences handling EXIM Job Responsibilities: - Maintaining a positive and professional attitude toward customers at all times and responding promptly to customer...
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Customer Support
5 days ago
Surabaya, Indonesia PERSOLKELLY Indonesia Full timeWilling to be placed in Lamongan - At least 1 year of working experience in the related field is required for this position - Has experiences handling EXIM **PERSOLKELLY is one of the largest recruitment firms in Asia Pacific providing clients with comprehensive end-to-end workforce solutions, enabling us to leverage their connections as one of the largest...