Senior Activation
2 weeks ago
Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.
To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.
**Job Descriptions**:
- Provide consultancy for a client about best practice HRIS, Payroll, etc
- Assist Junior Activation Specialist for technical issue / explanation about Talenta System
- Support and give problem-solving to clients
- Gather client requirements and implement the system
- Report to the manager about client needs and problems regularly
**Job Requirements**:
- At least 2 year(s) of working experience handling Payroll or having experience in HRIS company
- Required skill(s): Knowledgeable of Payroll software, TAX, BPJS, Overtime, and the other Payroll component are related is added value
- Understand HRM Concepts
- Good analysis
- Comfortable with numbers and meeting clients
- Fast learner and independent
- Having good interpersonal and teamwork skill
- Able to work under pressure
**Job Qualifications**:
- Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention
- Process-driven, empathetic, and a great communicator
- Excellent problem-solving abilities and consultative skills
- Loves working with clients and thrives on customer satisfaction and loyalty
- Ability to work collaboratively with technical and non-technical teams
- Outstanding communication and presentation skills; ability to present to C-level executives
- Diplomacy, tact, and poise under pressure when working through customer issues
- Strong team player but still a self-starter
- Thrives in a multi-tasking environment and can adjust priorities on-the-fly
**What You Will Get**:
1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company
- Don't forget to check our Recruitment FAQ at
- **bit.ly/RecruitmentFAQ-Mekari** [ENG] or
- **bit.ly/RekrutmenMekari-FAQ** [INA] to find the answers to commonly-asked questions regarding our recruitment process.
We wish you the best. Hope to see you around soon
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