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Application Engineer

5 months ago

Surabaya, Indonesia Ecolab Full time

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
- Assist Sales Representatives with plant surveys of prospective customers
- Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
- Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
- Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities

**Qualifications**:

- Bachelor’s degree in Chemical Engineering or equivalent
- 1-3 years of technical service or field sales support experience
- Experience in water treatment chemicals & services, prefer if they serve petrochemical/fertilizer industry
- Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.
- Ability to sell value-added products to customers.
- Carry aptitude and confidence to deal with large national and multi-national customers
- Strong mechanical aptitude
- Willing to travel to Sulawesi and Papua

**About Nalco Water**:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

**Our Commitment to Diversity and Inclusion**

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.