Ticketing Officer

4 weeks ago


Jakarta, Indonesia PT SWAKARYA INSAN MANDIRI (HEAD OFFICE) Full time

**Manage employee travel ticket bookings** : Booking airplane, train, and other transportation tickets for employees' business or travel needs.
- **Coordination with HR team and employees** : Communicate with HR to ensure travel schedules are in accordance with official needs, as well as confirm to employees regarding ticket bookings.
- **Manage ticket changes and cancellations** : Handle requests for schedule changes, cancellations, and ticket refunds according to company policy.
- **Compile travel expense reports** : Prepare periodic reports on ticket bookings, travel costs, and transportation-related expenses.
- **Ensure travel cost efficiency** : Conduct research to find the best ticket options within the available budget and ensure the efficiency of company travel costs.

**Job Specification**:

- **Minimum S1, preferably from tourism, management, or business administration major.**:

- **At least** **1 year of experience in ticketing or travel administration**. **(Preferably from Tour & Travel Industry)**:

- **Proficient in GDS (Global Distribution System)** system and ticket reservation software.
- **Good communication skills**, able to cooperate with various departments and have negotiation skills with travel service providers.
- **Detail-oriented** and time management skills : Thorough in managing employee travel data and able to work under tight deadlines.

Jenis Pekerjaan: Penuh Waktu


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