Solutions Consultant

6 months ago

Jakarta, Indonesia Tech Data Full time

**Job Summary**

We are looking for an energetic, dedicated technical business development professionals to work as a Senior Solutions Engineer with expertise in VR/AR/XR and Visualization technology to support Unity's industry business development team. You will be bridge between Unity, Reseller/VARs/Solution partners and the front lines with our industrial key customers in automotive, manufacturing, commerce, architecture and construction to help design comprehensive technical solutions that meet their critical business requirements. This role is instrumental in ensuring the success of our highest-profile customer productions and will collaborate with Unity engineering and product teams to advocate for our customers. Application Engineers/Solution Consultants would be responsible to utilize end-users' and reseller's input and sales information to ensure and support the integration of Unity solutions and services, addressing customer's business requirements and challenges over multiple locations within South East Asia. The Solutions Consultant shall work on the targeted accounts independently for the possible closure, as required.

The position reports direct to a Datech Sr. APAC Manager-Solutions Consultant.

**Key focus area**:

- ** Account Management**:Technical Account Management, Customer Success etc.
- ** Technical Marketing Management**:Content creation and management, Onsite/online event organization etc.
- ** Partner Enablement and Management**: Continuous engagement, Collaboration etc.

**Essential Duties & Responsibilities**:

- Organize and conduct enablement activities such as solution and workflow presentations, trainings/mentoring, workshops, webinars, seminars covering Unity/ Datech solutions and products for resellers and their customers.
- Analyze customer enquiries and map/develop solutions.
- Organize and deliver training courses and mentoring sessions for relevant solution sets and product areas.
- Deliver product presentations to customers (in-house, fairs etc...) and tradeshows, webinars etc.
- Deliver online training courses (internet) for sales partners and their customers.
- Provide project support for customer projects (billable).
- Support Datech staff with Unity product related topics.
- Create, document and publish hard and software benchmarks in the Unity environment.
- Write product-specific articles for in-house and external professional media (e.g. Datech Portal).

**Key Skills & Experience**:
Because Solution Consultants operate at the intersection of the Unity, Value Added Resellers and end-user customers, they must possess strong communication abilities, excellent mathematical skills and the capacity to facilitate teamwork across departments. Solution Consultants are uniquely talented in both customer success and services and detail-oriented, proficient in analytical tasks and in consequence should be an excellent communicator, both orally and in writing.
- Knowledge and/or experience of industries served by Unity or other competitors.
- Demonstrated track record of customer-centric service, either technical pre-sales or consultancy, and team-first approach.
- Experience in setting up and moderating customer meetings focused on the technical discovery and communicating the outcome to internal stakeholders.
- Experience using Unity, or other real-time 3D engines, in either a production or solutions capacity with either solid C# or C++ skills or tech artist/artist experience.
- In depth understanding and knowledge of current IT landscape and technology (Networks, operating Systems, internet, database, scripting, cloud, etc.).
- Knowledge of API and any programing language (VB,NET, Java Script, C++, Python) is mandatory.
- Experience working in either automotive, manufacturing, architecture or construction.
- A Bachelor's degree in computer science, math, or a related field/equivalent applicable experience.
- Have personally developed or architected solutions for either automotive, manufacturing, architecture or construction, either built on Unity and/or another tech (both are preferable).
- Knowledgeable on principles, practices and techniques of project management.
- Proven strong negotiation skills and persuasion to align resellers and end-users towards Unity strategy and collaborative solutions.
- Proven persistence and resilience in a technical high growth software industry.
- Team player with a strong customer orientation.
- Good knowledge of English and any other local regional language would be beneficial.
- Excellent communication and presentation skills.
- Must be willing to travel as required within APAC.
- Has technical degree or equivalent qualification for the relevant industry and product area.

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professiona

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