Fare Filing Trainer

6 days ago

Jakarta, Indonesia ATI Business Group Full time

**Role of Purposes**:
**Responsibilities**:

- Conduct Fare Filing training for existing members or new members
- Ensure the quality & effectiveness of each given training, design effective training programs
- Support and mentor trainees to achieve the best performance as per client expectation
- Maintain & upskill knowledge, systems, and skills in a scope of work
- Work side by side with Operations to capture and documented new products and the processes from existing and new clients
- Create syllabus, process notes/ modules related to Fare Filing, and keep it updated
- Manage training schedule and training requests for Fare Filing
- Develop a program to assess the training needs
- Be responsible for trainee's attendance record
- Res pond and analyze to Training Request received from Operations
- Create a Training Evaluation Form at the end of the training for training assessment and results
- Support 0 perations on doing production when needed
- Submit production tracker and schedule report to the leader
- Share the progress of current training periodically with the leader

**Requirements**:

- Have Bachelor's Degree in Education, Business, Tourism, or related field
- Certification from the training association is a plus
- Have at least 2 to ñ years of professional experience in Airlines, GDS systems companies, Fare
- Filing, and Travel BPO
- Know about GDS systems
- Have the ability to prioritize and manage multiple tasks
- Have strong analysis skill
- Have strong written & reading skills in English & Bahasa
- Demonstrates a high level of attention to detail
- Tech—savvy, able to operate MS Word, Excel, PowerPoint, and instructional software

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