Head of Customer Relations

Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Customer surveys which include distribution forms and data from customers, data...

Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Conduct program socialization and monitoring of the implementation of all customer...

**Location**: Head Office, Jakarta Job Requirements: - Minimum bachelor degree in any major - Has 1-2 years of working experience as Customer Relation, preferably in Export Sales - Able to operate Ms. Office: Ms. Excel, Ms. Word & Ms. PPT - Good communication skill in English (both verbal and written) Job Descriptions: - Receiving and processing orders...

Binakarya Propertindo Group is one of the leading property developers in Indonesia. The company was founded in 2007, the owners has been in the property business for more than 20 years. Binakarya Propertindo Group focuses its property business in the construction and development of apartments, houses and commercial complexes. Binakarya Propertindo Group...

**Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible for building and...

**Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

**Role Description** This is a full-time on-site role for a Customer Relations Officer located in Jakarta. The Customer Relations Officer will be responsible for handling customer needs, managing customer accounts, contacting potential customer and make an appointment, and providing support to clients. The Customer Relations Officer will also be responsible...

Get Voice of Customer's and improve communication and good relations with customers - Coordinating the implementation of Customer Focus & Costumer Events - Become a role model & change agent in branches related to the service mindset and implement Aqucare - Support and follow up on the results of the Customer Satisfaction Index (CSI) & Customer Loyalty Index...

Support Jakarta, Indonesia Hello, everyone! PT Valbury Asia Futures part of Valbury Asia Group is a financial services company based in Jakarta and established in 1999 #hiring **Head of CX/CS** position. Job Description: - Lead the Customer Services team within the division and continually improve the customer service experience in the division - Market &...

VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8. Located in Mega Kuningan, South Jakarta, the company is engaged in services and finance. We aim to introduce our business to the public and invite people to develop themselves in the field to become successful and professional businessmen. **Role...

As a CRO, you will be working in a team that is in charge of making sure our sales run smoothly, CRO assists the team in task such as: Job description: - Build and maintain relationships with old and new customers to encourage up-selling and cross-selling. - Make a report regularly about the sales process - Handling tenders, including administrative and all...

Job Responsibilities: - Responsible for achieving sales targets in the financial trading industry. - Develop and maintain strong existing customer relations and loyalty by ensuring customer satisfaction. - Customer-oriented businesses that focus on development and grow for the benefit of both parties with strong business sense. - Reach new target...

Kualifikasi: - Pria / wanita usia Maks. 45 tahun - Pendidikan Min. S1 semua jurusan - Pengalaman Min. 5 tahun di bidangnya - Pengalaman Min. 3 tahun di posisi yang sama - Memiliki program retention customer - Handling complain, excellent services, VOC - Lebih disukai dari perusahaan otomotif - Penempatan : Jakarta Timur **Salary**: Rp15,000,000 -...

**Company Description** VPlus Platinum 8 Indonesia is a digital platform associated with PT. Victory International Platinum 8, located in Mega Kuningan, South Jakarta. Our business is engaged in services and finance, and we aim to introduce our business to the public. We invite people to step outside their comfort zone to develop themselves in this field to...

_VPlus is a digital platform for financial services that is looking for Professional Customer Relations for those with skills and previous experience in maintaining clients._ **Qualifications**: - A Bachelor's degree, graduated from any major. - Fresh Graduates are very welcome to apply. - Have a high sense of motivation and discipline. - Highly committed,...

Responsibilities: - Build and maintain profitable relationships with key customers - Understand & address key customer individual needs - Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing the customer experience - Keep customers updated on the latest products in order to increase sales -...

Make sure studio cleanliness. Make sure the studio is in proper condition, this means the floor, mirror, tools, furniture, locker are clean before every class started, for any issue related to hygiene and cleanliness Customer Service will coordinate with Cleaning Services staff and report to Studio Manager - Build relationships and provide the best service -...

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.You'll make an...

**Kualifiasi**: - Pendidikan mínimal S1 semua jurusan - Setidaknya memiliki pengalaman 10 tahun sebagai Customer Relation / Customer Management - Memiliki pengalaman di bidang Industri Telco - Memiliki pengalaman handle Business to Business (B2B) Partnership - Mampu menjaga, menjalin koneksi dengan customer, serta bisa membawa networking baru - Mampu...