Business Development Manager

19 hours ago

Balikpapan, Indonesia Hexagon Mining, Inc. Full time

**The Company**:
Our technologies are shaping the production and people-related ecosystems to become increasingly connected and autonomous — ensuring a scalable, sustainable future.

Hexagon’s Mining division solves surface and underground mine challenges with proven technologies for planning, operations, and safety.

**Purpose of Position**:
The Business Development Manager (BDM) is responsible for the overall commercial success of their assigned region & or solution portfolio, driving new business growth and ensuring new opportunities for revenue are identified and developed.

**This is achieved through**:

- Identifying and developing new business opportunities.
- Building and nurturing relationships with key stakeholders.
- Collaborating with internal teams to deliver tailored solutions to clients.
- Representing Hexagon at industry events and conferences.

**Major Areas of Responsibility**:

- Identify and pursue new business opportunities within the mining sector.
- Develop and maintain relationships with key decision-makers and stakeholders.
- Collaborate with the sales and technical teams to develop proposals and presentations.
- Manage the sales pipeline and ensure timely follow-up on leads and opportunities.
- Conduct market research to identify trends and opportunities.
- Represent Hexagon at industry events, conferences, and trade shows.
- Prepare and deliver sales presentations and proposals to prospective clients.
- Negotiate contracts and agreements with clients.
- Monitor and report on sales performance and market trends.
- Maintain accurate records of all sales activities in the CRM system.

**Knowledge and Experience - Required**:

- Considerable experience in mining, software/engineering, technology, heavy machinery or related industry
- A track record working autonomously
- A track record of success in large & complex Account Management
- Tertiary qualifications in Business, Sales, Software Engineering or other relevant discipline
- Experience with Salesforce, Highspot and Korn Ferry desirable.

**Knowledge and Experience - Desired**:

- ** Customer Value Identification** - The AM elicits an understanding of customer concerns, ambitions, objectives and intent through engagement with the broadest set of customer stakeholders.
- ** Stakeholder Management & Relationship Developmen**t - The AM actively cultivates new relationships with relevant customer personnel and nurtures existing relationships to elevate the Account Manager to being a trusted advisor to the client where possible.
- ** Negotiation** - The AM negotiates on behalf of Hexagon with the customer and on behalf of the client with Hexagon. The AM calls upon a Business Development Managers to develop and close complex opportunities or deals that may compromise the AM’s position as a trusted advisor.
- ** Opportunity Identification** - The AM applies their understanding of customer needs and aspirations to the Hexagon solution set to identify opportunities for the expansion of Hexagon solutions and services into the account, working with Business Development, regional Service & Support, and business unit Customer Success personnel
- ** Hexagon Coordination** - The AM coordinates regional, functional, and BU resources to improve the value of Hexagon to the customer.
- ** Issue Escalation** - The AM serves as a point of escalation of issues for the customer, articulating impact and ensuring appropriate responses from Hexagon.
- ** Communication**- Strong written, verbal, and presentation skills applied in person and online is essential.
- ** Initiative & Independence** - The AM is intrinsically motivated, possessing a high level of personal drive, capable of working independently and as part of a team.
- ** Prioritisation**- Account management is a profession that requires the judicious investment of time to progress competing priorities. Hexagon and our customers operate in a dynamic environment. Strong time and priority management plus a capacity to adapt and be agile is critical.

**Key Hexagon Interfaces**:

- ** Account Managers**: Collaborate with Account Managers to identify and develop new business opportunities.
- ** Business Unit Experts**: Work with domain experts to generate customer trust and ensure the successful implementation of solutions.
- ** Sales Support**:Coordinate with Sales Support to manage quotes and proposals.
- ** Sales Operations**: Ensure accurate records and reporting in the CRM system are accurate and up to date.
- ** Regional Leadership**: Engage with regional leadership to align on business strategy and priorities.

**Key Success Metrics**:

- ** Revenue Growth**:Achieve revenue targets and contribute to the overall growth of Hexagon’s mining division.
- ** New Business Opportunities**: Identify and develop new business opportunities.
- ** Customer Satisfaction**:Maintain high levels of customer satisfaction and retention.
- ** Market Presence**: Expand Hexagon’s presence in the mining sector throug

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