Technical Operations Manager
7 months ago
**Kualifikasi**:
- 1. Minimal berumur 30 tahun.
- 2. Minimal S1 (Teknik Informatika/Ilmu Komputer/Teknik Jaringan Telekomunikasi).
- 3. Pengalaman kerja **mínimal 8 tahun** di bidang teknis dalam mengelola jaringan, infrastruktur, dan layanan pelanggan dalam industri internet atau telekomunikasi.
**Job Desk**:
- 1. **Manajemen Team**
Anda akan bertanggung jawab untuk mengelola team teknis. Ini melibatkan merekrut, melatih, dan mengarahkan team untuk memastikan kelancaran operasional jaringan dan sistem perusahaan serta memastikan seluruh team mengerjakan tugas nya sesuai dengan SOP.
- 2. **Jaringan dan Infrastruktur**
Anda akan memastikan bahwa jaringan perusahaan berfungsi dengan baik dan infrastruktur teknis yang mendukung layanan internet (router, switch, server, dan peralatan jaringan lainnya) beroperasi optimal. Anda juga akan berperan dalam perencanaan, perluasan, dan pemeliharaan infrastruktur jaringan.
- 3. **Pemeliharaan dan Perbaikan**
Anda akan mengatur dan mengawasi pemeliharaan rutin serta perbaikan yang diperlukan pada peralatan jaringan dan sistem. Ini meliputi pemantauan kinerja jaringan, identifikasi masalah, penjadwalan pemeliharaan preventif, dan merespons insiden jaringan yang mempengaruhi layanan pelanggan.
- 4. **Keamanan Jaringan**
Anda akan memimpin upaya keamanan jaringan perusahaan dengan mengidentifikasi dan menerapkan praktik keamanan terbaik. Ini melibatkan memantau ancaman keamanan, mengelola kebijakan keamanan, mengkoordinasikan respons terhadap serangan atau insiden keamanan, serta memastikan perlindungan data pelanggan dan integritas jaringan.
- 5. **Kualitas Layanan**
Anda akan berperan dalam memastikan kualitas layanan internet yang tinggi bagi pelanggan. Ini melibatkan pemantauan kualitas jaringan, identifikasi dan penyelesaian masalah kualitas layanan, serta mengkoordinasikan upaya perbaikan dan peningkatan kualitas jaringan.
- 6. **Perencanaan Efisiensi Strategis**
Anda akan berkontribusi dalam merencanakan strategi teknis perusahaan secara efisien. Ini mencakup mengidentifikasi dan perkembangan teknologi terkini, menganalisis kebutuhan perusahaan, serta mengembangkan rencana dan proyek untuk meningkatkan infrastruktur dan layanan perusahaan.
- 7. **Laporan Kinerja**
Anda wajib membuat & menyajikan laporan kinerja team teknis bulanan dan tahunan kepada Direksi.
**Salary**: Rp15,000,000 - Rp25,000,000 per month
**Experience**:
- Manajemen & teknis Jaringan internet atau telekomunikasi: 8 years (required)
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