Associate Head of Escrow and Settlement

2 weeks ago

Jakarta, Indonesia Setara Networks Full time

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer.

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.

**Where We Are Now: Series A Startup with Boundless Opportunities**

**Our Vision for Payment Transformation**: We’re on a mission to disrupt the traditional online payment landscape. By pioneering a faster, safer, and incredibly simple payment solution, we're challenging the status quo of virtual account payments and setting a new standard for seamless transactions, enabling payment in just 20 seconds powered by open banking regulatory framework.

**Strategic Partnership with Top Brands**: As we build a new category in one-click fast payments, you'll have the opportunity to work alongside industry leaders, partnering with top-tier D2C brands ranging from telco providers, banks, FnB, and OTT to create a network that redefines the future of online payments.

**Your Opportunity to Innovate**: If you're passionate about innovation and eager to make a significant impact, this is your chance to be part of something truly transformative and create value.

Join a multicultural team at the epicenter of transforming Indonesia's future payment industry. Seize this rare opportunity to be a game changer in an environment that thrives on innovation and collaboration. Don't miss out on the chance to be part of a live, dynamic company ready to soar to new heights in the coming year.

**What your current role should be like?**
- 5+ years of experience in managing escrow and settlement operations within financial services or technology companies.
- Expertise in implementing and optimizing processes for dispute resolution, financial settlements, and reconciliations.
- Skilled in working with data-driven decision-making, using tools like MS Excel, ERP, or CRM systems to enhance operational efficiencies.
- Proven track record of handling stakeholder management and resolving conflicts efficiently.
- Ability to thrive in a fast-paced, early-to-growth stage startup environment, with a focus on scalability and innovation.

**What will you do?**
- Execute back-end Dispute Handling/Management/Resolution operations.
- Cross-check existing data and pre-match with bank and internal reporting.
- Analyze incoming queries/complaints/disputes to identify patterns to define action-ables.
- Ensure all documentation and records are created and maintained for all interactions.
- Play an integral role in showcasing Indepay as a consumer-friendly organization and best service provider.
- Provide insight to management on the offerings through publishing dashboard of the queries and issues periodically.
- Perform independent controls on regulatory reports, Additional controls.
- Manage a variety of stakeholders, resolve conflicts, record and monitor inventory and other data artifacts, and handle day-to-day paperwork, digitization/scanning, invoicing and processing, and cash handling/management.
- Expertise in performing processes, Basic excel skills.

**Requirements**:
**What do you have?**
- 5+ years of experience in handling settlement or escrow accounts in payment and/or technology companies.
- Manage and handle settlement/escrow accounts in payment and/or technology companies.
- Must be comfortable working in an early stage to growth stage company and should be able to thrive in a dynamic and fast-paced environment.
- Have a proven track record of success in previous roles and have worked in a similar setting, such as a Pre series A-B company will be a plus.
- A leader who takes fun in taking risks and understands that taking calculated risks is necessary for growth. They should have the ability to balance risk-taking with sound decision-making to build something innovative and groundbreaking.
- Record and monitor inventory and other data artifacts.
- Handle day-to-day paperwork, digitization/scanning, invoicing and processing, and cash handling/management.
- Manage a variety of stakeholders and resolve conflicts.
- Deliver on commitments without fail.
- Develop clear & concise documentation with an analytical and data-driven approach.
- Multi-task and prioritize work effectively.
- Work independently and self-motivated in a fast-paced and dynamic environment.
- Stay positive, bring out the best in a team, and work well under pressure.
- Develop strategic thinking to understand business opportunities and create a competitive advantage.
- Provide proactive and creative solutions to solve problems with excellent problem solving.

**How do you do it?**
- You thrive in a dynamic and fast paced environment.
- You deliver on your commitment

  • Senior Reconciliation, Claim

    2 weeks ago

    Jakarta, Indonesia PT. ALTO Network Full time

    Main Functions: - Menjadi perpanjangan tangan Head Operation & Operation Manager ke tim Operation. - Penghubung komunikasi ke level yang lebih tinggi (Manager - Head). - Jembatan untuk media komunikasi external terkait aktivitas recon, claim & settlement. - Sebagai support system untuk tim pada aktivitas yang dilakukan saat terjadi kendala pada BAU -...

  • Lead Settlement

    2 weeks ago

    Jakarta, Indonesia Indepay | Setara Networks Full time

    Tara indepay, a fast-paced financial technology start-up, is seeking to onboard Lead Settlement & Dispute who will work closely with business leaders and teams to scale our company to growth stage. **Responsibilities**: - Execute back-end Dispute Handling/Management/Resolution operations. - Cross-check existing data and pre-match with bank and internal...

  • Clearing & Settlement Officer

    16 hours ago

    Jakarta, Indonesia Bank of China Full time

    Clearing & Settlement Officer - Related experiences only - Bachelor Degree or above in any field - Fluent in English is a must, Mandarin skill will be a plus "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang...

  • Operation Settlement

    2 weeks ago

    Jakarta, Indonesia PT. ALTO Network Full time

    **Job Purpose**: Ensuring the stability of operational activities to support services to clients and all operational activities and obligations for clients run smoothly in accordance with Bank Indonesia regulations and policies **This position will be reporting to the Operation Settlement Manager.** **Main Responsibility** 1. Handle day to day operations...

  • Dispute and Settlement Associate

    2 weeks ago

    Jakarta, Indonesia Indepay | Setara Networks Full time

    Tara indepay, a fast-paced financial technology start-up, is seeking to onboard Dispute and Settlement Associate who will work closely with business leaders and teams to scale our company to growth stage. The Dispute and Settlement Associate will be responsible for managing large customer bases, preferably in payments/B2C ecommerce domains, and have...

  • Settlement Specialist

    3 weeks ago

    Jakarta, Indonesia Stockbit Full time

    Responsible for daily transaction - Cross-checking existing data - Pre-matching with bank custody and Investment Manager - Responsible for reporting and documentation as needed - Ensure the investment guideline stated in the Collective Investment Contract (CIC) / Operating Memorandum/ agreements on each fund is applied accordingly - Ensure OJK and/or any...

  • Settlement Specialist

    16 hours ago

    Jakarta, Indonesia Stockbit Full time

    Responsible for daily transaction - Cross-checking existing data - Pre-matching with bank custody and Investment Manager - Responsible for reporting and documentation as needed - Ensure the investment guideline stated in the Collective Investment Contract (CIC) / Operating Memorandum/ agreements on each fund is applied accordingly - Ensure OJK and/or any...

  • Finance Recon Associate

    2 weeks ago

    Jakarta, Indonesia Indepay | Setara Networks Full time

    Tara indepay, a fast-paced financial technology start-up, is seeking to onboard Finance Recon Associate who will work closely with business leaders and teams to scale our company to growth stage. The Finance Recon Associate will be responsible for executing the back-end reconciliation process and ensuring that cross-checking existing data and pre-matching...

  • Head of Associate Marketing

    3 weeks ago

    Jakarta, Indonesia Josanco Candra Full time

    **Power Vision Indonesia** sedang mencari visioner yang kreatif, ambisius, percaya diri dan berenergi tinggi untuk berkesempatan berkarir sebagai Head of Associate Marketing dalam suatu program yaitu Pru Venture Development Program yang akan ditempatkan di Jakarta. Untuk Kalian yang termotivasi untuk mencapai kebebasan finansial dalam waktu relatif cepat...

  • Associate Director

    6 days ago

    Jakarta, Jakarta, Indonesia Associated General Contractors Of America Full time

    Job TitleAssociate Director - Data CentreJob Description SummaryWe are looking for a dynamic Associate Director with a proven track record of successfully delivering high profile, high value and mission critical major projects. This position will oversee and direct construction projects from conception to completion. This role ensures that all projects are...

  • Associate Head, Fraud and Risk Management

    2 weeks ago

    Jakarta, Indonesia Indepay | Setara Networks Full time

    Tara Indepay, a fast-paced financial technology start-up, is seeking to onboard Associate Head Fraud and Risk Management who will work closely with our leadership team to scale the company to next level of growth. The Associate Head, Fraud and Risk Management will be responsible for building, driving, and monitoring the back-end operations while ensuring...

  • Associate Recruiter

    2 weeks ago

    Jakarta, Indonesia Jakarta Consulting Group - JCG Full time

    Jakarta **Deskripsi**: Executive Search (Head hunter) of The Jakarta Consulting Group opens opportunities for all HR & Non-HR colleagues who are interested in trying new challenges and increasing income to join as **ASSOCIATE RECRUITER**. - Requirements - Education from all majors - Have at least 1 year of work experience in an HR/Recruitment agency -...

  • Head of Bakery

    2 weeks ago

    Jakarta, Indonesia True Chef and Baker Full time

    **Head of Bakery & Pastry** **Responsibilities**: - Manages all day-to-day operations of the pastry and bakery section of the kitchen - Continuous research and development for new menus, both classic and up-to-trend menus. - Ensure consistency and excellent product quality **Requirement**: - Graduated from a school majoring in D3 culinary specializing in...

  • Middle Associate

    2 weeks ago

    Jakarta, Indonesia Anggraeni and Partners Full time

    Middle Associate Opportunity at Anggraeni and Partners! We are a small and heavyweight practice in our chosen area of specialty. White-collar criminal litigation, admiralty, construction, and complex commercial disputes; form the bulk of our litigation and arbitration practice. Meanwhile, our corporate practice group together with our counsel has vast...

  • Marketing Associate

    2 weeks ago

    Jakarta, Indonesia Paris Sorbet Full time

    Marketing Associate / Head of Marketing - job offer Job brief: We are looking for a marketing associate to help plan and implement our marketing and advertising activities. For this role, you should understand the full marketing mix and be familiar with ways to analyze market research and customers’ behaviour. You should also be able to create...

  • Global Banking Operations Summer Analyst

    2 weeks ago

    Jakarta, Indonesia Bank of America Full time

    Do you have what it takes to join our APAC Operations team that processes over a million trade settlements a year? **What we’re looking for**: - Penultimate year Undergraduate/Master’s student with outstanding academic achievement - Strong quantitative and analytical skills - Effective verbal and written communication - Being comfortable with change...

  • Investment Associate

    2 weeks ago

    Jakarta, Indonesia WeNetwork Asia Full time

    Our client is a local PE company that is looking for investment associate to expand their team. This position will be reporting to the Head of Investments **Responsibilities**: - Research & deal sourcing - Portfolio management - Perform valuation analysis via modelling - To discuss and review business cases and to work with existing portfolio companies -...

  • Middle Associate

    16 hours ago

    Jakarta, Indonesia Anggraeni and Partners Full time

    Middle Associate Opportunity at Anggraeni and Partners! We are a small and heavyweight practice in our chosen area of specialty. White-collar criminal litigation, admiralty, construction, and complex commercial disputes; form the bulk of our litigation and arbitration practice. Meanwhile, our corporate practice group together with our counsel has vast...

  • Ap Controller

    3 weeks ago

    Jakarta, Indonesia Weir Group Full time

    Due to the expanded business transactions and to ensure reach the Global target of cash collection, we need to have AR Specialist that in charge for customer administrative matters with below points: - Job Description_ - Processing end to end invoices in Mineral Processing - Handle AP documents for audit purposes - Monitor AP aging in mineral processing -...

  • Growth Associate

    2 weeks ago

    Jakarta, Indonesia Xfers Full time

    Growth Associate is a part of Growth Team under Fazz Agent business unit. The objective of the whole team is to help business owner to monitor performance, create and monitor initiatives, and align across all stakeholders. The team is also handling cross-team alignments to ensure we can help each other to achieve the goal. The team’s KPI will reflect the...